Customer Service Delivery Route

Employment

Mail Courier, Company Name, Dates

Sorting items to be delivered according to the delivery route. Delivering messages and items, such as, documents, and packages, between establishment departments and to other establishments and private homes. Unloading and sorting items collected along delivery routes. Planning and following the most efficient routes for delivering goods. Checking with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries. Performing routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel. Collecting, sealing, and stamping outgoing mail, using postage meters and envelope sealers. Using telephone to deliver verbal messages. Obtaining signatures and payments or arrange for recipients to make payments. Recording information, such as items received and delivered and recipients' responses to messages

Salon Shop Owner, Company Name, Dates

Analyzing data to inform operational decisions or activities. Analyzing financial records to improve efficiency. Directing organizational operations, projects, or services. Directing sales, marketing, or customer service activities. Preparing staff schedules or work assignments. Determining pricing or monetary policies. Monitoring performance of organizational members or partners. Directing financial operations. Providing basic information to guests, visitors, or clients. Implementing organizational process or policy changes. Developing organizational goals or objectives. Developing organizational policies or programs. Conducting employee training programs. Hiring personnel. Developing marketing plans or strategies. Determining resource needs. Managing construction activities. Recommending organizational process or policy changes. Managing environmental sustainability projects. Planing facility layouts or designs. Keeping workstations clean and sanitize tools, such as scissors and combs.

Stylist, Company Name, Dates

Bleach, dye, or tint hair, using applicator or brush. Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers, and razors. Scheduling client appointments. Updating and maintain customer information records, such as beauty services provided. Demonstrate and sell hair care products and cosmetics. Analyzing patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles. Shampoo, rinse, condition, and dry hair and scalp or hairpieces with water, liquid soap, or other solutions. Operating cash registers to receive payments from patrons. Order, display, and maintain supplies. Develop new styles and techniques. Training or supervising other hairstylists, hairdressers, and assistants.. Attaching wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches, or photographs.

Technical/Transferrable Skills

Video creation and editing software Web page creation and editing Accounting Software Calendar Scheduling software Point of Sale Software

Education

Cosmetology Degree, Sacramento City College

Foothill High School, Sacramento California

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