Front Desk Data Entry

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

Lombard,Illinois

*************@*****.***

MIA FEDERICI 630-***-****

EXPERIENCE Receptionist-Miton Township, Wheaton,IL (June 8, 2021- April 2, 2022) -Answered and directed incoming phone calls Assisted residents with rent assistance applications . Organized and maintained the community food pantry - Delivered mail and internal messages to employees - UJsed Windows-based systems for communication and tracking - Maintained a professional and welcoming front desk environment

Cashier /Fry Cook/ Window Cashier - McDonald's, Wheaton, IL (June 2019- May 2020) - Handled customer orders at the counter and drive- thru Operated register and rocessed payments - Prepared food at the fry station and ensured cleanliness standards - Maintained cleanliness of front-of-house area

Glen Ellyn, IL (Completed one year of

coursework

SKILLS

-Administrative Suppor & Data Entry -

Childcare & Early Education Customer

Service & Public Interaction - Microsoft

Windows - Legal Clerical Procedures -

Cash Handling & POS Systems - Food

Safety & Preparation - Phone Systems &

Front Desk Operations - DCFS Licensing

& Compliance -Time Management & Mul

Nail Tecnition

Licensed by Deparment of Family Services

for Mama Mia Daycare

Executive Secretary

Trinity High School diploma

College of Dupage 1 year

Cna school

Nail technition school

PROFESSIONAL SUMMARY Experienced and versatile professional with a background in administrative support, childcare, customer service, food service, and clerical work. Strong communicaltion, organizational, and multitasking abilities. Proven ability to work in fast-paced, public-facing environments with professionalism and care.

Elderly Caretaker

2014 to 2019

took care of sick elderly woman named Dorothy

grocery shopped, cooked,cleaned house, took her to doctors, ran errands, helped with getting in and out of wheelchair, gave her medications talked to doctors Elderly Caretaker

2013 to 2014

Took care of Elderly woman

in her home who

was bedridden and could not

walk I cooked for her cleaned

for her, carried her to

wheelchair took her for walks,

grocery shopped

NANNY 2009 TO 2012

Took care of a two year old little girl

named Sophia cooked for her played

games with her changed diapers

then potty trained her.Read stories

to her and taught her the abcs.

1

2

Home Daycare Provider

Mama Mias Daycare 2001 2006

2s152 Glen ave lombard,Il

Licensed by Department of Children and Family Services took care of children in my home infant to 12 years old Prepared meals and snacks,changed diapers and potty trained. Taught early education,songs,read stories.Playef outdoors in yard Went to the park and outings

Interviewed parents had a parents handbook

Maintained and sanitized daycare,

Maybrook Courthouse

1500 Maybrook dr, Maywood

Traffic Clerk 1995 to 1999

Data entry related to traffic tickets,Dui,misdeamenors Felony cases into court. I answered phones and assisted callers With court related issues.Had public interaction at the service counter Maintained accurate court records and documentation

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