Data Entry Marketing Manager

Purpose

To obtain a career that helps people make their lives better.

Skills

Excellent Communication, Writing, Computer and Data Entry skills

Work ethic

Coachable

Organizational and Highly Motivated

Friendly, Positive attitude

Time management

Planning

Collaboration

Team management

Critical thinking

Troubleshooting

Strategy development

Event coordination

Experience

02/2023-11/2024

Concierge, Queen City Elite, Charlotte, NC

Greet residents and guests.

In charge of Incoming/Outgoing mail, packages and returns.

Organize and notify residents of packages received.

Take care of the residents needs that are not Leasing related.

Problem Solving, and quick thinking.

Make sure that the residents are scheduled to use the amenities, and service elevators.

Light Housekeeping.

Keep everyone happy and things running smoothly.

02/2022 –Current

Independent Health, Life and Accident Insurance Agent, Work from Home

11/2010 – 02/2022

Homemaker, Home

Various jobs- Night Auditor, Housekeeper, Gas Station Employee

10/2007 - 11/2010

Marketing Manager, Sonic, Fort Wayne, IN

Exceeded sales and profit goals by supervising marketing and planning activities.

Formulated and launched marketing and promotional campaigns to maximize profits.

Fostered sponsorships with related and partnering entities to enhance marketing objectives while including the community. Delivered television and print publicity by developing and establishing partnership promotion with high profile clients such as local news outlets and Muscular Dystrophy Association Fundraiser.

07/2004 - 08/2007

Window Covering Specialist, JC Penny, Fort Wayne, IN

Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.

Communicated with potential customers to provide product knowledge, set appointments, and answer questions.

Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Recommended merchandise to customers based on needs and preferences.

Educated customers on product and service offerings.

Demonstrated products to customers, discussed features and redirected objections to capture sales

10/1999 - 06/2004

Office Administrator, Ervin Brother's Furniture, Fort Wayne, IN

Replenished office supplies, placing new orders for restocking to maintain inventory.

Responsible for all Service/Warehouse/Parts/Sales Floor Department ordering including vendor/customer contact and assuring that both timing and quality are of the upmost standards.

Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Processed financial documents, contracts, expense reports and invoices.

Automated office operations by managing client correspondence, records, contracts and data communications.

Prepared packages for shipment by generating packing slips and setting up courier deliveries.

Provided employee onboarding services and supported department members to increase productivity and performance.

Education and Training

01/1999

High School Diploma

Southside High School, Fort Wayne, IN

1999-2003

Certification Microsoft Office, and Adobe InDesign

Ivy Tech Community College, Fort Wayne, IN

Completed coursework in Office Administration, Accounting 1 and 2, and Psychology

02/2022

Health, Accident and Life Insurance License, Wilmington, NC

Kena Gilbert

910-***-**** • **************@*****.*** • Charlotte, NC 28227

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