Project Manager Experience Designer

Yiheng Zhang

*******@***.***• 717-***-**** • www.linkedin.com/in/yiheng-zhang2001

Long Island City, New York 11101

Career Focus

Consultant Project Manager Product Developer Emerging Technology Specialist Digital Experience Designer EDUCATION

New York University, Tandon School of Engineering, Brooklyn, NY August 2023 - May 2025 MS: Management of Technology Cum GPA: 3.75

The Pennsylvania State University, University Park, PA August 2019 - May 2023 B.S: Information Sciences and Technology: Integration and Application Cum GPA: 3.76 Security and Risk Management, Minor

PROJECT EXPERIENCE

Colgate Palmolive Capstone Project - Personalized Pet Care Innovation September - December 2024

• Collaborated with a cross-functional team under the guidance of Colgate R&D leadership and faculty advisors to develop an innovative Smart Feeder concept for personalized pet nutrition

• Conducted in-depth research on emerging technologies, including Agentic AI and biosensors, to address challenges in pet health management and tailored nutrition.

• Designed a Smart Feeder prototype integrating real-time health data and historical medical records to dynamically adjust meal plans, improving pet health outcomes.

• Delivered a final presentation that highlighted key features, including mobile app integration, disease-specific dietary algorithms, and real-time health monitoring, demonstrating a potential 20% reduction in veterinary intervention costs. Social Platform Prototype for Snow-sport Lovers - “SnowBy” January - May 2024

• Collect questionnaire and analyze the experience feedback of 100+ ski enthusiasts, identify the key problems in local skiing in the United States, such as: skill level matching and vehicle coordination difficulties and other multi-scene problems.

• Analyze user behaviors in the market, and the competitive platforms such as Slopes, identify the significant market vacancies and demand gaps, clarify the product concept of "multi-scene team formation and efficient matching between ski enthusiasts”.

• Develop product prototypes and innovate new features for user pain points to meet their needs; refine user interface design and functional planning using Figma, ensure intuitive interaction flows through wireframes and storyboards.

• Comprehensively monitor product development progress, process feedback from team members to support product iteration and function optimization, and improve user experience; So far, the prototype design of the initial product has been completed and has entered the development and test stage, and it is planned to attract 300+ active users in the initial stage after market promotion.

WORK EXPERIENCE

Surge Business Development, State College, PA IT Consultant Intern May - August 2022

• Provide consultation to small businesses, start-ups, and non-profits to improve their operations

• Working on a team of 4 people from diverse backgrounds to design and create an online therapy website that focuses on college students’ mental health using WordPress.

• Research for a list of competitors of similar online therapy company such as BetterHelp, Talkspace., about their cost, target group, services, accreditation, etc.

• Draft a marketing plan to address the mission statement, our services, target customer and market, selling proposition, marketing campaigns, and recruiting method, etc.

• Develop teamwork, communication, problem-solving, time management and leadership skill SKILLS & LANGUAGE

• R Studio, Tableau, Figma, WordPress, Python, Java, SQL, C++, Objective-C, Android Studio, Adobe XD, Microsoft Visio, Microsoft Office Suite, Google Cloud Platform

• Project Management, Product Development, Application Design, UX design, Database entry, Education Assistance

• Multilingual: English and Chinese

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