**/**** - **/**** ******** Service Representative (CSR)
Conduent, San Antonio, TX
Provided exceptional customer support for prepaid Social Security benefit card users ensuring accurate information on benefit deposits and transactions Initiated and explained dispute processes to assist cardholders in recovering from fraudulent transactions
Assisted users with mobile app and website navigation 01/2022 - 06/2023 Data Entry Specialist
Ricoh USA, Irving, TX
Quality control and verification of data submitted online by TD Ameritrade personnel
(in process of merging with Charles Schwab). Worked as a team to meet all deadlines to ensure prompt processing including Saturdays with an accuracy rate over 95%.
12/2018 - 05/2021 Para Professional instructional Aide Southwest Regional School District, ManokotaK, AK
Collaborated with educators to provide tailored instruction for students from preschool to 12th grade, including Special Education Students. Delivered one on one and small group support enhancing student engagement and understanding primarily in Reading and Math
Assisted in administrative tasks including online speech services and progress reports
Worked as substitute teacher or secretary when needed As this was during Covid and students were unable to come to school also assisted in preparing and delivering weekly breakfast and lunch boxes. 07/2003 - 10/2018 Data Entry Specialist
Globe Life Inc, Mckinney, TX
Verified and entered Medicare claims for payment ensuring accuracy to avoid delays in processing
Marian O'Connor
123 Brackenridge Ave apt 142, San Antonio, TX 78209 Phone: 972-***-****
Email: ****************@*****.***
Objective
Highly organized and detail oriented professional seeking a data entry specialist position. Committed to ensuring accurate and efficient data input for benefit of the company using my experience in maintaining confidentiality and upholding the highest level of information management standards Ability Summary
Dedicated Data Entry Specialist with over 12 years experience in high volume accuracy environments. Customer service representative committed to providing exceptional service to ensure client satisfaction.
Employment History
Input and issued life insurance policies for Military division within 3 days of receiving application
Prepared documents for scanning.
Provided exceptional customer service for agents in call center by assisting with policy applications, commissions, supply orders
Marketing
Bachelor's Degree
Texas A&M University, College Station, TX
None Specified
None Specified
None Specified
References Available on Request
Education History
Occupational Licenses, Certificates and Training
Honors & Activities
Additional Information
Detailed References
Searchable Items
Desired Occupation
Data Entry Keyers
Desired Salary
ANY/NEGOTIABLE
Desired Job Location
Bexar County
Desired Job Type
Days : Mon, Tue, Wed, Thu, Fri, Sat Shifts : Day, Night/Graveyard Employment Type : Regular Full or Part Time : FT Willing to Travel : No Willing to Relocate : No Willing to Telecommute : Yes
Drivers License
Class C - Standard Drivers License
Security Clearance
No Clearance
Job Skills
84 skill(s)
Tools and Technology
117 Technology 22 Tools
Typing Speed
40 + wpm
Language/Proficiency
None Specified