Data Entry Customer Support
Resume:
VICTORIA LUNDIE
CUSTOMER SERVICE/DATA ENTRY
EXPERIENCE EDUCATION
Temporary Chat Agent / Decker’s Brand
As a chat agent, my responsibilities included handling an average of three chats per session, assisting customers with placing orders, canceling orders, tracking order statuses, and escalating issues to the supervisor support team when necessary.
2016 – 2023
Customer Support Representative
As a Customer Support Representative, my responsibilities include managing both inbound and outbound calls,
addressing client issues related to delayed purchases, payment information, and payment options. Additionally, I provided support for sales inquiries and offered guidance on the status and location of orders.
2015 High School Diploma
Permian High School
Odessa, Texas
SKILLS
• Creativity
• Communication Skills
• Active Listening
• Problem Solving
• Excel
• Microsoft word
• Patience
• Empathy
• Leadership
• Technical proficiency
• Teamwork
• Attention to detail
•
CONTACT
600 E Sonterra Blvd Apt 6206
San Antonio, Texas 78258
******************@*****.***
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