Medical Assistant Customer Service
Resume:
Tabitha Rubio
York, PA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Patient First Primary and Urgent Care-York, PA
Present
Assist with patient triage and/or testing needed
Confirm patient information
Assist with sample drawing for lab tests
Phlebotomist/ Operations Supervisor
Freedom Plasma-Lancaster, PA
May 2023 to September 2024
Ensure set ups for donations are correct and complete Obtain donor labels for donations and samples
Locate donor and guide to donation bedding
Confirm donor information
Ensure donor is set up correctly for donation
Clean donation site on donors arms
Set donor up for their donations /stick donors
Monitor donors to ensure safety
Once donations were complete I would confirm donor is well Disconnect donation set up from donor safely
Repeat
Accounting Assistant
Axiom Staffing Group-Hanover, PA
August 2022 to February 2023
Assisted with tax preparation for all companies with which sales were completed with. Confirmed invoices and ensured all documents were submitted.
Outbound Specialist
Papa-York, PA
November 2021 to January 2022
I was an Outbound Enrollment Specialist. I contact potential clients and provided information and attempted to sign them up with the companies services Inbound Customer Service Representative
ARISE-York, PA
April 2020 to November 2021
Received Inbound calls for multiple clients such as Coach and Peloton. I would submit orders and take personal information. Provide information or complete dispatching as well. Education
Medical in Medical Assisting
Calibur training institute-Manhattan, NY
January 2006
GED
Theodore Roosevelt High School-Bronx, NY
January 2003 to April 2003
Skills
• Typing (10+ years)
• Data Entry (10+ years)
• Computer Operation
• Cold Calling
• HIPAA
• Communication Skills (10+ years)
• Negotiation
• Pricing
• Microsoft Excel (2 years)
• Quality Assurance
• Sales
• Case Management (5 years)
• Microsoft Office (8 years)
• Research
• English
• Salesforce
• Scripting
• Customer service (10+ years)
• Computer skills (10+ years)
• Triage
• Vital Signs
• Patient Care
• Venipuncture
• Phlebotomy
Certifications and Licenses
CPR Certification
BLS Certification
October 2024 to October 2026
Contact this candidate