Quality Assurance Software Testing

PIPR OSBORNE

(C) 303-***-****

********@*******.***

LinkedIn: Pipr Osborne

PROFESSIONAL SUMMARY

Detail-oriented and self-motivated QA professional with 10+ years of experience in software testing and quality assurance, with a strong interest in supporting IT initiatives. Skilled in high-volume, cross-browser black-box functional testing, with a focus on precision, efficiency, and user-centered outcomes. Recognized for clear communication, effective time management, proactive problem-solving, positivity, and emotional intelligence. Dedicated to leveraging both technical expertise and interpersonal strengths to elevate the end-user experience.

KEY SKILLS

Technical Skills:

Software Testing: Skilled in manual black and white box testing, automatic, unit, systems and integration testing, test case planning, test case execution, and ticket resolution.

Bug Reporting & Documentation: Proficient in clearly documenting and communicating test results and defects.

Tools & Applications: Multi-browser testing, SQL.

Soft Skills:

Customer Service & Communication: Exceptional written and verbal communication, active listening, and high emotional intelligence to handle multiple conversations with empathy and clarity.

Efficiency & Problem-Solving: Proven ability to manage time effectively, resolve issues quickly, and prevent escalations while maintaining quality and productivity standards.

RELEVANT EXPERIENCE

Boeing

Embedded Software Engineer

Lead collaborator with client across all phases of the software development lifecycle to ensure alignment, execution, and satisfaction.

Lead of the Modeling & Simulation (M&S) Test team for Future Combat Systems

Unit, Integration, System, Acceptance and Regression tested for Integrated Defense Systems (IDS) Simulation and Test Future Combat Systems (FCS) project.

Authored the Software Test Plan and Software Test Description for the System Development and Demonstration Phase of FCS.

MCI WorldCom

Software Test Engineer

Full-Time Parent and Household Manager:

Spearheaded household operations for three children and spouse. Optimized time efficiency, made structured family budgets, managed complex schedules, conflict resolution, multitasked, planned events, tutored and mentored.

Dedicated to raising a family and managing the household to provide critical support for the growth of family’s $300M heavy civil contracting business, establishing it as one of the nation's leading contractors.

Management of Mountain Vista High School Booster Club

Manager of Social Media, Fundraising, Publicity, Sponsorships and Website Volunteer

Cultivated and maintained strong relationships with local and national businesses to secure sponsorships and support.

Created engaging social media content to enhance student, staff, coaches and community involvement and spirit.

Event & Fundraising Lead, Mathematics Tutor, Classroom Parent Lone Tree Elementary Volunteer

Led planning and execution of major school events, including the annual fundraiser, school dances and Graduation celebration.

Provided one-on-one math tutoring for grades 1–6, supporting up to 5 students weekly to improve comprehension, retention, and confidence.

Volunteered in K–8 classrooms, assisting with instructional activities, student engagement, and day-to-day operations.

EDUCATION AND CERTIFICATIONS

Software Testing Fundamentals - Coursera 2025

Customer Relationship Management - Coursera 2025

Masters in Technology Management (GPA 3.59) - University of Phoenix, Denver, CO, 1998-2006

Bachelor of Science in Mathematics, Minor in Biology (GPA 3.46) - Metropolitan State College of Denver, Denver, CO, 1997

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