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Elizabeth Pina Hernandez
Professional Summary
Results-driven sales and operations professional with experience in high-ticket sales, property management, and executive support. Strong background in customer relations, administrative efficiency, and revenue growth. Fluent in Spanish with a business administration associates degree.
EXPERIENCE
Travel + Leisure Co.Club Wyndham, San Antonio Tx — Discovery Sales Representative — June 2024- April 2025.
● Presented and sold trial vacation ownership programs (Discovery Program) to potential buyers.
● Achieved and exceeded monthly sales targets by effectively closing deals and processing contracts.
● Conducted post-presentation surveys and addressed customer questions to ensure satisfaction.
● Built rapport with guests to encourage long-term membership conversions.
● Maintained accurate sales records and compliance with company policies. Travel + Leisure Co.Club Wyndham, San Antonio Tx — Frontline Sales Representative — February 2023-June 2024.
● Conducted engaging 2 hour sales presentations for vacation ownership packages to pre-qualified leads.
● Consistently exceeded sales targets through consultative selling and relationship building.
● Addressed customer objections and closed deals in fast-paced resort environments.
● Maintained compliance with all sales regulations and company policies. DJE Texas Management Group, San Antonio, Tx —Executive Assistant to COO. Aug 2022 – Jan 2023
● Supported COO with administrative tasks, including scheduling all events, meetings and keeping up with the corporate calendar.
● Assisted in HR, finance, IT, and legal operations to streamline companies workflows.
● Drafted correspondence and maintained confidential records.
● Assist the C level team to help smooth business operations.
● Plan and manage company events.
● Help with new employe onboarding
DJE Texas Management Group, San Antonio, Tx— Assistant Property Manager. August 2022 –
● Assist property manager with business operations, project management and help with property revenue growth.
● Coordinated tenant relations, lease management, and maintenance for commercial properties.
● Prepared financial reports and ensured property performance met company quotas.
● Manage rehab units from start to turn key.
DJE Texas Management Group, San Antonio, Tx — Leasing Consultant 2021 – 2022
● Managed tenant inquiries, conducted property tours, and negotiated lease terms.
● Processed rental applications and maintained property marketing materials.
● Help with daily operation tasks.
Armando Montelongo Companies, San Antonio, Tx — Assistant Property Manager 2020 – 2021
● Assisted in leasing office spaces, give potential tenants an office tour.
● Organized property files, schedules, and marketing materials.
● Help coordinate with contractors for office repairs,payment. Bealls, New Braunfels, Tx — Assistant Manager 2016 – 2018
● Oversaw staff scheduling, inventory, and daily store operations.
● Processed deposits, resolved customer complaints, and managed sales initiatives.
Bealls, New Braunfels, Tx — Beauty Advisor/Sales Associate 2015 – 2016
● Built client relationships and achieved sales goals for beauty products.
● Managed inventory displays and provided exceptional customer service. EDUCATION
San Antonio College, San Antonio Tx — Business Administration Associate Degree