Melissa Bryant
Palm Coast, FL 321**-***-*** **** *******.**********@*****.*** LinkedIn Profile Clearance: Secret Degree: BSCIS SUMMARY
Dynamic and accomplished leader with over 20 years of experience in optimizing SQL systems, managing cross-functional teams, migrating and transforming data in high-stakes, complex environments. Skilled in leading end-to-end data quality initiatives, developing strategic data governance models, and driving multi-year remediation programs in the government, insurance, banking and financial services sectors. Proven track record of streamlining processes, enhancing security through FISMA and STIG compliance, and significantly reducing vulnerabilities to improve data integrity and system reliability. Experienced in managing and mentoring diverse technical teams, aligning subject matter experts with mission objectives, encouraging collaboration and consistently surpassing service quality standards to ensure successful project and operational outcomes. Proficient in Agile/SCRUM environments, effectively coordinating with government entities, contractors, and vendors to optimize planning, support, and reporting, resulting in substantial efficiency gains in critical data operations. Skilled in architecting SQL infrastructures, including MS Clusters, Always-On Availability, and building SSIS packages using expertise in ETL and data migrations, optimization, and zero-downtime hardware and software upgrades. CORE COMPETENCIES
Project Management: SAFe, Agile, SCRUM, SDLC, IBM EWM, Remedy Methodologies Risk Management, Team Management, Cross-functional Team Collaboration, Stakeholder Engagement Training & Development
Systems Integration: SQL Server ETL, Backup & Recovery Technical Documentation: FISMA, SQL STIGs, STIG Compliance, Data Governance TECHNICAL PROFICIENCIES
Databases: SQL Server (2019 to 6.5), Oracle (11c to 9i) Operating Systems: Windows Server (2019 to 2000), NT 4.0, AIX, Linux Development & Tools: SSIS, SSRS, SSMS, SSAS, PowerShell, VBA, T-SQL, SSMA, PL/SQL, Power BI, Databricks, Snowflake
High Availability: SQL Replication, Windows Clustering, SQL Availability Groups Virtualization: VMware
Monitoring: Spotlight, SolarWinds, Splunk
Project & Workflow Management: Remedy, IBM EWM, SAFe Methodology Collaboration & Office Tools: Workday, ServiceNow, Zoom, Webex, Teams, SharePoint, Outlook, Excel, Powerpoint EXPERIENCE
ManTech International (Remote) 11/2013 to 02/2025
Systems Engineering Service Manager / Database Administrator Manager (SQL/ORACLE) Colorado Springs, CO
Directed a team of six direct reports and aligned over 15 subject matter experts (SMEs) with mission-critical objectives and service quality standards to ensure mission success, achieving high customer satisfaction and operational excellence.
Prioritized and assigned tickets to subject matter experts (SMEs) according to requested need-by dates, mission impact and SME specialties.
Delivered around-the-clock on-call support for severity bridge management, troubleshooting, and official outage communication, minimizing operational disruptions and enhancing system reliability through proactive response strategies.
Acted as the primary liaison between government systems leads, system owners, and contracting companies to optimize mission planning, coordinate hardware requirements, and ensure alignment with cross-functional objectives and regulatory standards.
Established FISMA and SQL STIG compliance processes by documenting detailed checklists, exceptions, and risk waivers, resulting in a vulnerability reduction from thousands to four per SQL instance, significantly enhancing data integrity and system security.
Designed and deployed SQL Instances using MS Clusters, Always-On Availability Groups, SQL Server Reporting Services, and SSIS solutions, enabling efficient Oracle-to-SQL data migration, data transformation, and optimized query response generation.
Led SQL Server migration projects, coordinated hardware upgrades, and executed an interstate virtual server transfer with zero downtime, ensuring mission continuity and system reliability across state lines.
Automated repetitive processes using SQL Server jobs and PowerShell scripts that were utilized by Ansible team. Bross Group for Specialized Loan Servicing 09/2013-11/2013 SQL Server Integration Services Consultant Littleton, CO
● Designed, implemented, and optimized ETL processes using SQL Server Integration Services (SSIS) to streamline data extraction, transformation, and loading, enhancing data integration across complex systems and supporting business intelligence objectives.
● Participated in SCRUM and Agile environment to deliver project early including a presentation to users and management
Concentric Methods (A Cape Fox Company) 08/2010 to 09/2013 Database Developer/Administrator Software Developer/Database Analyst Manassas, VA
Upgraded database infrastructure to SQL Server 2008 from Access, creating ETL workflows for seamless SharePoint integration and revising reports to align with the new SQL Server structure, resulting in enhanced helpdesk reporting efficiency and improved data accuracy.
Led SQL Server Database Administration and Development on the Microsoft Solutions Team at the US Air Force Academy, supporting CAMIS system operations within a SCRUM and Agile environment to ensure high-quality, timely solutions for mission-critical needs.
Streamlined cadet Military Performance Appraisal processes by implementing SSIS workflows that reduced processing time by 75 percent, enabled score recalculations for probation and appeals, and generated comprehensive end-of- semester reports for the Commandant.
Developed a Sports Injury Surveillance System to track and report cadet injuries and outcomes, supporting data-driven decision-making and improving health outcome monitoring across the academy.
Enhanced system security and compliance by updating outdated SQL Server stored procedures, achieving STIG compliance and reducing security vulnerabilities from thousands to under 100, which strengthened overall system integrity.
Authored technical documentation, including requirements documents, level of effort estimates, and user guides, consistently receiving client recognition each semester for technical expertise, attention to detail, and delivering high- quality results.
ADDITIONAL EXPERIENCE
Image Process Design, Inc. 01/2002-08/2010
Group Leader Senior Software Engineer (Remote) Bloomfield Hills, MI
● Led a cross-functional team of developers in the design, development, and deployment of software solutions using SQL and Oracle, ensuring alignment with business objectives and technical requirements while fostering a collaborative work environment to achieve project milestones and deliverables.
● Designed, developed and managed a web-based help-desk application MILITARY EXPERIENCE
United States Marine Corps Veteran 10-point Veteran Preference CURRENT CLEARANCES
DoD Secret (Active) TSA Suitability (Active)
EDUCATION
Computer Information Systems - Software Engineering Bachelor of Science University of Detroit Mercy RECENT TECHNICA L TRAINING
15 Days of Power BI Python for Beginners CompTIA Security+ Scylla DB Snowflake Microsoft Power Platform Microsoft Virtual Azure Fundamentals Data Security for Copilot Splunk Bootcamp CERTIFICATIONS
Essentials of IT Service Management and Infrastructure Library Level 4, Alison 12/2024 Introduction to ITIL V4, Simplilearn 12/2024
Introduction to Artificial Intelligence, Simplilearn 01/2025 Digital Security Fundamentals, Simplilearn 01/2025 Azure Fundamentals, Simplilearn 01/2025
Introduction to Cyber Security, Simplilearn 01/2025 Databricks Fundamentals Accreditation, Databricks 06/2025 Fundamentals of Data Governance, Edureka 06/2025
Explore Core Data Concepts in Microsoft Azure, Microsoft 07/2025 Microsoft Azure SQL, Microsoft 07/2025