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Customer Service Front Desk

Location:
Springfield, MO
Posted:
July 25, 2025

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Resume:

Heather Keys

Server

Springfield, MO *****

**************@*****.***

+1-417-***-****

Professional Summary

My family ran a hotel on the strip in Branson from when I was younger and from the ages of about 8-17 I learned how to book, check in/out, house keep, I've done it all. I have have been legally serving since I turned 18, so that's close to 10 years. Before that I helped my Grandmother with her cafe while I was growing up. My grandfather ran bulls and was a vet.. I'm an extremely hard worker and love to work its just how i was raised! Before I worked as a server I worked in retail. I have always been a hard worker especially serving. I just love doing it. After having kids it gives me even more strength to be the best i can be. Children have been a specialty of mine because i have so many. Anywho I was an assistant manager for a super busy sports bar so keeping up with a busy pace would be no issue. I also have a LOT of experience in customer service. I also have hotel front desk experience . I went to work with my mom while she was a housekeeper from the time I was kid until I was old enough to get a job if my own. I have ALWAYS worked and it makes me happy doing a great job. My kids depend on it! I also have reliable transportation. Work ethic is very important to me so you won't regret if you hire me. My mary jane experience.

Authorized to work in the US for any employer

Work Experience

Package Handler

Amazon Flex-Springfield, MO

Present

I do the same thing a regular Amazon driver does except in my own vehicle. Babysitter/Nanny

self employeed-Springfield, MO

January 2018 to Present

I have always watched children on the side. I just absolutely love them. Growing up I always played teacher and I guess it's just continued on! Teaching a baby or a child something for the first time, and the reactions on their face makes it all worth it. Server

Cedars Restaurant-Springfield, MO

May 2022 to October 2022

I took care of customers, handled the money, closed the restaurant, and cleaned. The owners were stealing from us so I left.

FedEx Package Handler

FedEx-Springfield, MO

April 2021 to May 2022

I had to load the truck, organize it per stop, and deliver them to the person/company. It was hard working from 6am to 8pm I never got to see my children so I found something else. I have a class C license. Server

T.G.I Fridays-Springfield, MO

October 2019 to March 2020

Would have been here a lot longer, but COVID got in the way of that. Server

Knosh restaurant and lounge-San Angelo, TX

February 2018 to October 2019

Server

The Boat Oyster Bar and Grill-San Angelo, TX

November 2018 to February 2019

I have been positioned as lead server, and covered for management, and opened new restaurants. I am an extremely hard worker and very reliable.

Server

Shenanigans-San Antonio, TX

February 2018 to October 2018

A very fast pace sports bar!

Sales Associate

Parkers Perfect

July 2016 to December 2016

Server

Old Chicago

June 2015 to September 2015

Server

Boomerang

April 2014 to October 2014

Education

High school or equivalent

Branson High School

Skills

• Commercial driving (2 years)

• Delivery driver experience (2 years)

• Guest Services (10+ years)

• Leadership

• Front desk

• Hotel experience

• Customer service

• Childcare

• Early childhood education

• Front desk (3 years)

• POS (10+ years)

• Host/Hostess (2 years)

• Assistant Manager Experience (2 years)

• Training (8 years)

• Sales (10+ years)

• Inventory Control (4 years)

• Organizational skills

• Microsoft Excel

• Basic math

• Telemarketing

• Serving (10+ years)

• Preschool experience

• Guest services

• Supervising experience

• Merchandising

• Extremely hard worker and people person.

• Driving

• Restaurant experience

• Cash register

• Cash handling

• Retail Sales (5 years)

• Upselling (10+ years)

• Cash Handling (10+ years)

• Customer Service (10+ years)

• Retail sales

• Administrative experience

• Food Safety (10+ years)

• Merchandising (4 years)

• Server (10+ years)

• POS

• Restaurant Experience (10+ years)

• Supervising Experience (10+ years)

• Sales

• Payroll

• Typing

Certifications and Licenses

Non-CDL Class C

Driver's License

Additional Information

I promise to make any employer happy and work my hardest. I have a family counting on me and me alone

..I can't let them down please



Contact this candidate