Quality Assurance Software

AKANSHA KAUSHIK

Location: Milwaukee, WI Cell: 262-***-**** Email:*******.*******@*****.***

Career Overview

Results-oriented, focused ISTQB certified Software Quality Assurance (QA) engineer with over 15+ years of experience in software testing, quality assurance and defect management across diverse domains including Investment banking & Finance, Insurance and Healthcare sector. Skilled in leading end-to-end testing efforts, including functional, regression, integration, and automation testing in both Agile and Waterfall models. Adept in defining QA strategies, coordinating cross-functional teams, and ensuring high-quality deliverables that align with business objectives. Strong experience in stakeholder communication, risk management, and mentoring QA teams to achieve project goals efficiently and effectively.

Work Experience

Lead Software tester 05/2021–Present

AIK Technology Service Corporation (Client – Fidelity Investment) Milwaukee,WI, USA

●Led the end-to-end QA testing strategy, including designing test plans, estimations, and resource allocation to ensure project milestones and quality standards are met.

●Experience in Agile methodologies, Participate in Agile ceremonies, such as sprint planning, backlog grooming, and sprint reviews.

●Act as the main point of contact between business users, product owners, project managers, developers, and QA teams facilitating communication between all onshore & offshore teams to ensure alignment on testing goals and timelines.

●Defining scope, objectives, and deliverables for test cycles in collaboration with business and QA teams.

●Led Data migration projects and validated data movement across DBs- Sybase to Oracle. Proficient in generating SQL data queries for validation, ensuring data integrity from source to target.

●Develop SQL complex queries for DB test scenarios, Database tables, web testing through DB queries where Select/Update/Delete queries, Views, Functions, triggers etc were tested.

●Hands-on experience in testing of window based, web based and mobile applications.

●Strong knowledge in performing Component testing, Integration testing, regression testing, UAT testing, System testing, maintaining requirement traceability matrix.

●Lead and monitor environment readiness, test data creation/mining activity, test execution, defect management and status reporting.

●Create test labs, design testcases, perform test executions using tools - X-ray, HP QC/ALM and defect management in JIRA, HP QC/ALM.

●Securing Sign-offs from business stakeholders, Go-Live readiness, support production readiness and deployment activities.

●Support Go-live testing & sign-offs, post release activities tracking.

●Proficient with Job scheduling tool- Control M for validating job scheduling and monitoring complex batch workflows across different platforms, applications

●Well versed with logging tools- SPLUNK, ELK for monitoring, troubleshooting, reporting errors.

●Performed Database testing using SQL server, Sybase, oracle, SQL developer Plus, Dbeaver.

●Extensive exposure of AWS, cloud services and working in hybrid technology model.

●Hands on Experience with cloud DB services- Dynamo DB, Amazon RDS, Cloud log tools- cloud watcher, Storage- S3 bucket,Virual servers- EC2, lambda functions, IAM roles

●Maintain shared knowledge base using tools like Confluence, Sharepoint for storing all QA artifacts.

●Well versed with reporting tool -SAP BusinessObjects Business Intelligence (BOBI) report. Validated financial data through reports, validated migration/upgrades on reporting tool.

●Automation Programming experience with Java/J2EE, Selenium, Cucumber, RestAssured.

●Strong knowledge of CI/CD, build and version control tools -Jenkin, Maven, BitBucket, GIT hub

●Hands-on knowledge of API testing tools- Postman, Bruno, SoapUI. Well verse with API protocols including JSON, REST, SOAP

●Strong understanding of Service virtualisation framework using tool Wiremock, in-house tool for component testing with mocked data.

●Knowledge of Mainframe AS 400 tool GFAS for validating financial transactions and reconciliation.

●Strong knowledge of Mobile application testing on Android and IOS Operating systems using emulators/simulators, actual physical devices and tool like sauce labs.

●Knowledge of using inhouse GenAI tools for testcase generation, testdata guidance, queries and support.

Test Lead 05/2013–04/2021

Fidelity International Gurugram, India

Led a team of 8 people from onshore/offshore from Test automation and agile/scrum, functional/regression test Capabilities.

Delivery lead for major portfolios and responsible for Integration, E2E, UAT, Automation testing and defect management.

Established Release Management Center of Excellence. Managed and coordinated release management activities for the program to scope and plan for releases

Develop SQL complex queries for DB test scenarios, Database tables, web testing through DB queries where Select/Update/Delete queries, Views, Functions, triggers etc were tested.

Worked to create the test strategy, test plan documents and preparing test effort estimation

Managed expectation of senior client leadership team and experienced in delivering weekly and quarterly executive reports

●Experienced in creating updating Automation framework, Test Automation, Automation Programming experience with Java/J2EE, Selenium, Cucumber, RestAssured.

●Strong knowledge of CI/CD, build and version control tools -Jenkin, Maven, BitBucket, GIT hub

●Create test labs, write test suites, perform executions, and defect management in JIRA.

●Securing Sign-offs from business stakeholders, Go-Live readiness, support production readiness and deployment activities.

●Support Go-live testing & sign-offs, post release activities tracking.

Established test automation discipline to automate functional and regression test suite

Collaborate with project stakeholders, programmers, business analysts, Project managers & Product owners to identify potential high-risk areas and deliver features meeting the delivery standards.

Experience in project risk management- risk identification, understanding dependencies and mitigation strategy.

Set-up centralised Regression team responsible for maintaining regression test suites and automating regression tests with focus to enable faster executions and reduce manual testing effort

●Align testing processes with Agile, scrum and devops practices and implement continuous testing in CI/CD pipelines. Extensive exposure of AWS, cloud services and working in hybrid technology model.

●Hands on Experience with cloud DB services- Dynamo DB, Amazon RDS, Cloud log tools- cloud watcher, Storage- S3 bucket,Virual servers- EC2, lambda functions, IAM roles

●Maintain shared knowledge base using tools like Confluence, Sharepoint for storing all QA artifacts.

●Hands-on knowledge of API testing tools- Postman. Well verse with API protocols including JSON, REST, SOAP

Generate test reports, quality metrics, test dashboards using JIRA, Excel & PowerBI providing insights to stakeholders and communicate test progress, issues and results to higher stakeholders.

Actively engaged in training, coaching and mentoring

Software Engineer 08/2010–04/2013

Birlasoft (Client – General Electric) Noida, India

●Understanding requirements, Create test labs, write test suites, perform executions, and defect management in HP QC.

●Sharing Sign-offs from business stakeholders, Go-Live readiness, support production readiness and deployment activities.

●Support Go-live testing & sign-offs, post release activities tracking.

Established test automation discipline to automate functional and regression test suite

Responsible for setting up test automation framework to automate test solutions for various projects

Supported and maintained the multiple non-production test environments ensuring the integrity of various components, code upgrades, architecture, data refreshes and sanitization/encryption of data

Designed the manual functional test scripts in QC, executed, generated the test reports& defect management

Analyzing the results, generating the status report and distribute to stakeholders

Designed and created functional and regression test automation scripts using QTP

Skill Highlights

Testing types

Functional, Component Testing, Integration, Regression Testing, UAT testing, Automation Testing, Mobile App Testing, Web Services Testing, Service Virtualization, cloud services testing

Test Automation tools & technologies

Java, selenium, Cucumber, TestNG,Maven, Jenkins, Rest Assured, GIT, GIT hub, Bitbucket, IntelliJ, Eclipse

Postman, Bruno, SoapUI, Rest Assured, Wiremock

Database tools & technologies

Data streaming tool

SQL server, Oracle, Sybase, Dynamo DB, Amazon RDS, Apache KAFKA

AWS services

S3 bucket,EC2, lambda functions, IAM roles, Cloud watcher

Logging tools

ELK,Splunk

Test Management tools

HP QC, HP ALM, Zypher,X-ray

Defect Management tools

HP QC, HP ALM, JIRA

Test Documentation

Confluence, Sharepoint

Domain Knowledge

Finance & Investment Banking, Workplace Pension management, Insurance, Loans, Healthcare, Asset Management/Trading systems

Test Artifacts

Test Strategy, Test Plan, Road Map documents, Test estimation

SDLC models

Agile, SAFe Agile, waterfall

Stakeholder/Client management

Client Reporting, Client Interaction, Managing client's expectation, Risk Management, Conflict Resolution

People Management with onshore/offshore model, managing third-party integrations, Release Management and Environment Management

Education

Master of Computer Application

Guru Gobind Singh Indraprastha University, Delhi, India

Bachelor of Science - Mathematical Science

Guru Gobind Singh Indraprastha University, Delhi, India

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