Export Administrator- Great knowledge of Microsoft applications

**** *** ***** **. 318-***-****

Cleburne TX ***** *************@*****.***

Heather N. Wiggins [Nikki]

Objective - I am seeking a challenging position in which I can grow as well as helping the company grow.

Experience

9/2022-1/2025 Mouser Electronics Mansfield TX

Export Admin

•Responsible for training GTM

•Taking care of GTM reports

•Investigating orders to be shipped out.

•Making sure the customer wasn’t on any government or company denied party list.

•Making sure we stayed compliant with BIS.

•Fixed any invoices or AES filings that failed in the system.

•Responsible for making sure the parts had the correct ECCN/HTS codes.

2/2020-9/2022 Burks Medical Consulting Mansfield TX

Authorization Administrator • Responsible for VOB and getting authorizations for patients. This includes online or via phone call. • I took care of the receptionist job duties including anything the owner and office manager asked of me.

03/2006-12/2019 Chase Home Loan Servicing Monroe, LA

REC/INBOUND-OUTBOUND TRANSFER

•Review documents to ensure all required information is correct. • Update systems accordingly to match our files. • Scrub files to ensure all customer information matches the loan number. • Assist foreclosure attorney’s with gathering all needed documentation for court. • Assist all team members whenever help is needed. • Work on any projects that become available. • Get all documents for FHA/USDA ready and shipped. •

Back-up Team Lead. • Responsible for prepping files to be imaged when needed. • On the Job Trainer. • Work on Employee Projects as well as SCRA & SIR projects. • Continue in position of scanner in which responsibilities include scanning files to various departments such as Imaging, Quality Assurance, etc. • I continue to work as a runner as needed which includes such duties as collecting and distribution of files to co-workers for prepping.

01/2002 – 01/2003 Ouachita Parish D.A. Office Monroe, LA.

Non-Sufficient Funds Check Collector

•Responsible for answering phones, keying NSF check data, and creating account folders for all collections. • Also responsible for typing up and sending out certified letters prior to having a warrant signed by the Judge.

11/1999 – 01/2002 Office Depot West Monroe LA

Lead Cashier As the lead cashier and Back-up CSM (customer service manager,) I was responsible for managing staff, training new cashiers, and keep the front of the store clean. Also helped customers with requests, problems, as well as checking them out. I was also the top PPI (extended warranties) salesperson monthly.

Education 1994 - 1998 West Monroe High School Monroe, LA

Graduated

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