Property Adjuster Construction Litigation
Resume:
Sheila Moore
813-***-**** *********@*****.***
LinkedIn * www.linkedin.com/in/sheila-s-moore-01827338
Professional Summary
Seasoned Claims Adjuster with over 25 years of experience across Property, Commercial General Liability (CGL), and Auto Claims. Extensive background handling complex, litigated, and large-loss cases, including bodily injury, premises liability, product liability, and slip-and-fall claims. Strong expertise in alternative dispute resolution (ADR), litigation strategy, and vendor collaboration. Known for driving fair and timely claim resolutions. Licensed in FL, AL, LA, MS, NC, OK, and TX and FEMA Flood Certified. I am currently pursuing a new opportunity to leverage my leadership experience, liability expertise, and litigation insight in an upper management role within a dynamic, growth-focused organization.
Core Competencies
Commercial General Liability (CGL) & Auto Liability
Property Claims: Residential, Commercial, Catastrophic
Litigation Management & Mediation Handling
Coverage Analysis & Claim Negotiation
Estimating Platforms: Xactimate, Guidewire
Team Leadership & Training
Vendor & Client Relations
Settlement Strategy & Risk Evaluation
Experience
Slide Insurance Company –Sr. Desk Examiner
07/2024 – 05/2025
Managed complex claims daily water, fire, theft, vandalism claims including storm losses and mediations.
Negotiated undisputed claim damages and contributed with a result to a 95% reduction in settlement disputes.
Maintained an organized diary of pending files, litigations, mitigations. Team player with taking on reassignment of higher exposure claims.
USAA Insurance – Sr. Property Adjuster
07/2022 – 07/2024
Clarified coverage for multiple states and negotiated settlements to reduce disputes for daily claims.
Issued denial letters, made coverage decisions, and revised estimates.
Worked with PAs and attorneys; negotiated settlements and evaluated estimates.
Handle mostly Westcoast claims dealing with large asbestos water claims.
Alacrity Solutions / Progressive Sr. Claims Examiner (Contractor)
07/2020 – 03/2022
Managed hurricane claims, freezing claims, litigation disputes, negotiated settlements with Public Adjuster
Issued denial letters, coverage decisions, and revised estimates
Manage supplements, complex and large losses
AAA / Auto Club Insurance – Claims Specialist
06/2019 – 07/2020
Resolved disputed first-party daily claims for the state of Florida and coordinated public adjusters and contractors
Managed supplements from CAT events, large water losses, fire and vandalism claims.
Crawford & Company – Sr. Commercial Liability Adjuster
03/2018 – 06/2019
Handled liability losses, including bodily injury and property damage.
Worked closely with in-house counsel and clients for settlement of litigated claims.
CNA Insurance – Commercial Property Adjuster (Contract)
09/2017 – 02/2018
Investigated CAT commercial claims, including windstorm losses.
Discuss losses with Agent
Negotiated settlements on complex losses.
ESIS / Chubb – Sr. Commercial Liability Adjuster (Contract)
08/2014 – 09/2017
Managed multiply clients GL and trucking liability claims
Negotiated demands with attorneys and coordinated with clients.
FEMA / NFIP (Various Vendors) – Flood Claim Reviewer (Contract)
2014 & prior years
Managed large volume of Sandy flood claims.
Reviewed photos, estimates, and proof of loss per NFIP policy.
Previous Roles Include:
State Farm – Casualty & BI Adjuster (Auto & Home)
Publix Claims Dept. – Liability Adjuster (Slip-and-fall, product liability)
Citizens Insurance – Litigation Sinkhole Adjuster, MCM Supervisor, Team Lead
Homeowners Choice – Claims Examiner & Vendor Relations
Education & Certifications
B.S., University of Phoenix
Pharmacy Technician, Tampa College
Certified Educator (2013)
FEMA Flood Certified
California Fair Claims Regulations
State Farm Fire Certified
SIU Insurance Fraud Awareness
Software: Xactimate, XactAnalysis, Guidewire
Licenses
All Lines Adjuster Licenses: FL, AL, LA, MS, NC, OK, TX
Contact this candidate