Customer Service Quality Control
Resume:
Juan Manuel Mendez
**** **** ***. **. ****, MN **106 651-***-**** ************.**@*****.***
Work Experience
DOORDASH
Efficiently managed timely deliveries of food and other items, consistently meeting or exceeding customer expectations for speed and accuracy.
Navigated and optimized delivery routes using GPS technology to ensure on-time deliveries and minimize delays.
Provided excellent customer service by communicating effectively with clients, addressing any issues or special requests promptly.
Medical Assembly Savings & Philips Medisize Minneapolis, MN
●Operated machinery to assemble devices
●Followed detailed instructions
●Conducted quality control checks daily
January 1 2023- present
February 2021-March 2023
Line Packaging Target Woodbury, MN
●Scan purchased items for packaging
●Package scanned items into proper box
●Stack packaged boxes for shipping
●Worked efficiently and in a fast-paced environment
October2020-January 2021
Disassembler A1 Supply Minneapolis, MN
●Disassemble appliances
●Sort and organize disassembled items
July 2020 - October2020
Manager ABM Minneapolis, MN
●Complete worker’s payroll
●In charge of FMLA
●Contact nursing assistants in emergency cases
●Safety talks once a month
●Upload workorders to upkeep online records
March 2014 - June 2020
Supervisor ABM Minneapolis, MN
February 2009-March 2014
●Connect with customer to review work to be completed
●Track worker’s attendance and work completion
●Review and distribute workorders between workers
●Counsel disagreements between workers to encourage efficient work habits
Supervisor of Shipping and Receiving North Country Produce Minneapolis, MN 2005 - 2009
Loading and unloading trucks
Supervising line workers
Sort and ship produce to customers
Checking product inventory
Education
High school diploma
Skills
●Detail oriented
●Punctual
●Bilingual (English & Spanish)
●Basic computer skills
●Pallet jack, boom lift, scissor lift, and electric pallet jack driving knowledge
References
●Saulo Clara ABM Manager
●Alonzo Romero ABM Manager
●Graciela Mendez NEDA
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