Customer Service Warehouse Associate

Laura Poe

317-***-**** ************@*****.***

Professional Summary

Reliable self-starter who does well in a team environment, or working alone. A people person. Strong work ethic. Punctual with hands on experience to contribute to the success of a growing company.

Skills

Patient assessments, monitoring, and documentation

Vital signs and blood sugar monitoring

IV setup, blood draws, and wound vacuum care

Medication administration and healthcare protocol adherence

Assistance with daily living activities

Compassionate patient and family communication

Microsoft Office 10

Faxing, copying, printing, and filing

Strong phone etiquette and customer service skills

Problem-solving in fast-paced environments

Attention to detail and multitasking abilities

Adaptable to new systems and procedures

Team-oriented with a professional demeanor

Experience

First Call Staffing

Warehouse Associate

2022 – Present

Performed pick-and-pack, assembly line, and product coating tasks

Maintained inventory accuracy and adhered to safety protocols

Supported efficient warehouse operations through teamwork and flexibility

Albert Brown (Private Care)

Personal Attendant

2020 – 2022

Assisted client with bathing, meal preparation, and light housekeeping

Scheduled and accompanied client to medical appointments

Provided compassionate, one-on-one care and companionship

Fairbanks Hospital

Chemical Dependency Technician

2019 – 2020

Monitored patients with substance use disorders

Took vital signs and provided personal care

Facilitated 12-step support group meetings

Assisted with patient intake and behavioral assessment

Sodexo

Server, Salad Bar Attendant, Cashier

2017 – 2019

Served food to patients and staff in a healthcare setting

Maintained cleanliness of workstations and dining areas

Prepared and stocked food for the salad bar

Operated cash register and handled customer transaction

Education

Franklin Community High School – Franklin, IN

High School Diploma

Ivy Tech Community College – Columbus, IN

Practical Nursing Program

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