Customer Service Representative
Resume:
Tramaine Swinney ************@*****.***
QUALIFICATIONS SUMMARY:
Customer and Personal Services Active Listening, Food Production Service Orientation, Speaking English Language, Sales and Marketing, Production and Processing Coordination Monitoring Time Management, Active learning and Operation Monitoring, Ability to work Microsoft, Phone services incoming and outbound, Filing.
EXPERIENCE
Inside Response/Select Quote Insurance Services
Overland Park, Ks
Primary Responsibilities
June 2020 to July 2024
●Answering incoming phone calls using a five9 firefox scout system
●Answering general question on medicare issues
Express Personnel
N. Kansas City, Mo November, 2019 to June 2020
Primary Responsibilities
●Customer Service Representative answering phone calls for loan company
● Financing loan agreements
Check Into Cash
Customer Service Representative March 10, 2019 to September 19, 2019
Primary Responsibilities
●Working with customers
●Cashier collecting monthly payments from clients to pay on loan agreement
●Answer phones, open and close store,
●Making making outbound calls to remind customers of payment due date
●Received calls for payment due dates,
H&H Photo Lab, Raytown, MO July 24, 2017—March 19, 2019
SSE/ Dye Sub/Ship to home – Assembling Photos
Primary Responsibilities:
Assembling photos and Dye Sub in a timely manner
Packaging and shipping material out to customer
Eyeing material to client with proper material make sure all the correct packaging is with the order
Advanced Personnel Kansas City, MO February 2015—May 2017
Packaging / Assembly
Primary Responsibilities:
Working on assembly in a timely manner
Providing production with speed and making sure supplies have correct placement
April 2014—January 2015
Primary Responsibilities:
Greeting customer entering the restaurant, providing every customer with they need for there order and making sure each one of the staff is handling greeting and orders in a timely manner
Opening and Closing store, training new members to the team
Dealing with a high value of customer service while maintain a clean restaurant
Shangi La, Blue Spring, MO November 2008- April 2009
Dietary Prep & Cook
Primary Responsibilities:
Prepared meals for resident in living facility closely collaborated with management team
Monitored the nursing and operation of support departments to ensure the residence need were meet while maintain a clean facility
EDUCATION:
De La Salle Education Center – Kansas City, MO August 1998—May2000
General Education
GPA: 4.0
Northeast High School-Kansas City, Mo Sept 1995-July 1998
General Education
GPA:4.0
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