Customer Service Office Assistant
Resume:
Jessica Harkless
Tyler, TX *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unit Technician Mother baby
CHRISTUS Health
September 2019 to Present
Taking vital signs and take care of patients needs. Bathing babies, PKU, blood sugar levels on mother and baby. Morning labs on mother’s.
Office Assistant
Express Personal Files and Harrison Law - Tyler, TX June 2019 to September 2019
Scanning and Retiring files, Office errands.
Phlebotomist
UT Health East Texas - Tyler, TX
August 2018 to January 2019
Performing venipunctures
Mobile Phlebotomist 1
Carterbloodcare - Tyler, TX
August 2015 to July 2017
Responsibilities
I perform phlebotomy on Donors; I perform mini screening physicals such as Checking blood pressure, Temperatures, and Hemaglobin level.
Accomplishments
I make transfusions available for people in need of blood by performing phlebotomy. Skills Used
Customer Service, and I have a great stick.
Caregiver
Private Caregiver
May 2012 to January 2014
Responsibilities
Taking care of patient, and assisting patient in whatever was needed. Skills Used
Customer Service, lifting, and cleaning.
ER Admitting
ETMC Henderson - Henderson, TX
July 2011 to April 2012
Responsibilities
Admitting patients into the ER, Registering outpatients, breaking down charts for medical records, and taking messages for Supervisor.
Accomplishments
Making the Nurses and Doctors jobs a little bit easier. Skills Used
admitting, Customer Service, Copy and Faxing and ICD9. Cashier
Wal Mart - Henderson, TX
July 2010 to January 2011
Responsibilities
Checking Customers out, Pushing Carts, Customer Service. Accomplishments
I was awarded Customer Friendly Employee.
Skills Used
Customer Service.
E-1,E-2 Soldier
Army National Guard - Kilgore, TX
October 2008 to September 2009
Responsibilities
Basic Training, Army Value, Serve and Protect.
Accomplishments
To all I can to Serve and Protect.
Skills Used
Basic Training, Army Value.
Education
High School Diploma
West Rusk ISD
Certified Nurses Aid Course
Kilgore College of Longview
Skills
• Customer Service, Powerlifting, Care taker.
• Phlebotomy (5 years)
• Patient Care
• CPR Certified
• Medical Records
• Phlebotomist
• Venipuncture
• ICD-9
• Vital Signs
• Triage
• EMR Systems
• Experience Administering Injections
• Laboratory Experience
• Medical Office Experience
Military Service
Branch: Army National Guard
Service Country: United States
Rank: E-2
October 2008 to November 2009
Basic Training, Army Values E-2
Certifications and Licenses
Basic Life Support (BLS)
November 2019 to November 2022
driver's license
National Certified Phlebotomist
October 2020
Nationally certified phlebotomist
Certified Clinical Medical Assistant (CCMA)
June 2021 to June 2023
Certified Medical Assistant
June 2021 to June 2023
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