High School Brand Ambassador

M A R I A S . C A B R A L E S

(***) *** - **** Concord, CA ****************@*****.**

Dynamic and bilingual Brand Ambassador and Event Staff professional with a proven track record of leading teams, engaging with diverse audiences, and creating positive brand experiences. Skilled in promotional marketing, guest services, and high-volume event execution. Strong leadership background in supervisory and customer-facing roles, with a proactive, professional demeanor. WORK EXPERIENCE

SUPERVISOR - LEAD JAN 2023 - PRESENT

DAKOTA EVENTS LLC Events: Snowflake, Dreamforce, RSA, Oracle, AWS, HPE.

-Acted as the primary liaison between event staff and company leadership, maintaining direct communication with the CFO to ensure operational goals are being met.

-Maintained quality control across all guest-facing positions including directional support, registration, room monitoring, and customer service to ensure brand standards and client expectations were consistently met and exceeded.

-Assigned roles and responsibilities, and adjusted schedules in real time to maintain efficient operations during high-volume events.

-Scheduled and tracked ambassador break rotations, while coordinating with trained backup staff to ensure uninterrupted coverage.

-Served as the main point of contact for client concerns, ensuring every request or issue was addressed promptly and professionally. BRAND AMBASSADOR SEPT 2022 - PRESENT

ACTION FIGURES STAFFING Events: CNS,, Neurological Surgeons Committee, ASLA,, Landscape Architecture, SPIE, Photonics.GDC, Snowflake, Dreamforce, AWS, Snowflake.

-Responsible for organizing and managing large events.

-Directed and provided information to guests to ensure clear communication.

-Proven track record of successfully representing brands at events and conventions PRIVATE SPANISH TEACHER JAN 2005 - PRESENT

-Tutor elementary, middle and high school students.

-Provided students with guided sessions and support with homework, including reinforcement of what is being taught in school. -Effective study plans and strong improvements demonstrated. SINAI CONSULTANTS LLC MAR 2020 - APRIL 2021

-Directed team of 8 and ensured the testing center’s daily operations.

-Trained new hires and ensured effective onboarding.

-Guided patients via iPhone or Android throughout the process.

-Ensure accurate collection of data in a timely manner.

-Coordinated the shipment of the tests.

ENUMERATOR & TRANSLATOR JUNE - SEPT 2020

CENSUS BUREAU

-Conducted visits and surveyed residents to compile data for demographic and economic profiles of citizens

-Ensuring the Latino community gets adequate representation when it comes to the data collection of Census.

-Awarded 20th best of 5,000 enumerators in the state. MODEL AND DRIVER MAR - JUNE 2015

WEDRIVEU - TESLA x JP MORGAN

-Provided white glove service to JP Morgan senior executives while driving the first Tesla X model to the corresponding event destination. EDUCATION

SIMÓN BOLÍVAR UNIVERSITY Barranquilla, Colombia 1990 - 1994 Bachelor of Laws LL. B. - Law Degree UNIVERSITY OF ANTIOQUIA Medellin, Colombia 1993 - 2004 Advanced Financial Mathematics Certification DIABLO VALLEY COLLEGE Pleasant Hill, CA 2008 - 2012 ESL - English as a Second Language - Advanced English Courses CORE SKILLS

Team Leadership, Staff Training & Onboarding, Event Coordination, Customer Engagement, Conflict Resolution, Bilingual Communication

(English/Spanish), Scheduling & Time Management, Problem Solving, Adaptability, Task Delegation

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