Data Entry Administrative Support

PROFESSIONAL SUMMARY

SKILLS

SHAFREIDA THOMAS

MADISON, TENNESSEE 37115

615-***-**** *********@*****.***

Dynamic and detail-oriented professional with extensive experience at Gainwell Technologies, excelling in insurance claims processing and data entry. Recognized for strong organizational skills and effective communication, I consistently optimize workflows and enhance team collaboration, ensuring data confidentiality and efficient administrative support. A reliable problem solver dedicated to achieving operational excellence.

• Strong organization • Administrative duties

• Data confidentiality • Mail distribution

• Fast learner • Time management

• Attention to detail • Multitasking and organization

• Computer skills • Team collaboration

• Verbal and written communication • Decision-making

• Flexibility and adaptability • Office administration

• Data entry • Task prioritization

• Conflict resolution • Client interaction

• Basic mathematics • Editing and proofreading

• Record keeping • Inventory management

• Administrative support • File and record keeping

• Schedule and calendar management • Workflow optimization

• Schedule coordination • Project coordination

• Administrative tasks • Multi-line phone systems

• Mail sorting and distribution • Call reception

• Documentation and filing • Calm demeanor

• Positive and professional • Email correspondence

• Reporting and documentation • Professional and mature

• Inventory replenishment • Teamwork and collaboration

• Customer service • Problem-solving abilities

WORK HISTORY

EDUCATION

• Multitasking Abilities • Insurance claims processing

• Reliability • Excellent communication

• Organizational skills • Telephone and email etiquette

• Active listening • Adaptability and flexibility

Gainwell Technologies

Senior Assistant Processor // Nashville, TN // March 2018 to May 2025 Screened insurance claims, answered multiline phone, sorted postal parcel, data entry, filed, logged information into computer system

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Associate Of Applied Arts - Medical Assistant

Miller-Motte Technical College // TN // May 2014

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