Data Entry Customer Relations

Laura Gutierrez

North Hollywood, CA *****

+1-714-***-**** **************@*****.***

Professional Summary

Dedicated professional with experience in healthcare support and administrative roles. Proven ability to provide compassionate care, manage billing processes, and ensure efficiency in fast-paced environments. Skilled in customer relations and time management with a strong attention to detail in data entry and billing tasks.

Key Skills

- Billing

- Microsoft Excel

- Time Management

- Customer Relations

- Bilingual (Spanish)

- Data Entry

Experience

WelbeHealth Personal Care Assistant

July 2024 - Present North Hollywood, CA

- Assist participants with daily activities such as bathing, dressing, and grooming.

- Monitor vital signs, mobility, and overall well-being.

- Escort participants to medical appointments and provide transportation support.

- Ensure participant safety and report any health concerns.

- Assist with meal preparation and maintain personal care supplies. Harbor Rail Services of California Data Entry/Biller Aug 2019 - May 2023 Pasadena, CA

- Managed billing data entry, audits, and reconciliations.

- Resolved billing discrepancies to ensure accuracy and compliance.

- Collaborated with management to improve billing efficiency and resolve issues.

- Maintained detailed financial records and supported invoice processing. Honeys Place Data Entry/Receptionist

Jul 2017 - Jul 2018 San Fernando, CA

- Answered customer inquiries and managed incoming calls.

- Processed freight invoices, claims, and documentation.

- Scanned and routed documents to appropriate departments.

- Maintained organized records for billing and customer transactions.

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