Quality Assurance Data Science

Paveena P

*********@*****.*** LinkedIn : Paveena Pulicherla LinkedIn

EPortfolio : https://www.mygreatlearning.com/eportfolio/paveena-pulicherla

PROFESSIONAL SUMMARY

Data professional with over 14 years of experience in quality assurance and operations, now leveraging a postgraduate focus in Data Science and Business Analytics. Demonstrated expertise in data handling, analysis, and reporting through hands-on experience with A/B testing, SQL, and visualization tools. Adept at translating complex data into actionable insights and organizing data from multiple platforms to support decision-making and launch readiness.

TECHNICAL SKILLS

•Tools & Utilities: QTP, ALM Quality Center, JIRA, Trello, TOSCA, Postman, TestRail, ADO, Braze tool(CRM)

• Functional Tools: Selenium (using python), Tricentis TOSCA, Testim.io

•Scikit-Learn – ML model development

•Matplotlib & Seaborn – Data visualization

•Jupyter Notebook/Colab – Writing and testing ML code

•Pandas & NumPy – Data manipulation

• API Testing: Postman

• Bug Tracking Tools: Jira, TestRail, HP ALM

• Databases: SQL, PostgreSQL

• Deployment/CI Tools: Azure DevOps, Jenkins, GitLab

• Process Models: Waterfall Model, Agile, Scrum

• Project Management Tools: Jira, Azure DevOps, YouTrack, qtest

• Programming Languages: Python

•Data Preprocessing: Feature scaling, handling missing values,Data Wrangling

•Machine Learning Concepts: Supervised learning, regression, classification

• Business And Customer Service: Google Suites (Google workspace), Glia, Observe.ai

• Domain: Insurance, Banking, Healthcare & Distribution

PROFESSIONAL EXPERIENCE

VyStar Credit Union Sep 2023 - Present

QA Consultant (Contract) Jacksonville, FL

• Collaborated with engineers to review test scope and requirements for enterprise and consumer-facing mobile applications.

• Designed and reviewed quality strategies for different features, ensuring comprehensive test coverage.

• Scheduled and executed data validation strategies to verify the accuracy of implemented engineering features.

• Contributed to Agile/Kanban workflows to improve team efficiency and project outcomes.

• Developed, performed, and documented test procedures to validate problem fixes.

• Escalated critical issues to the team promptly.

• Adhered to company policies and procedures.

• Contributed to reporting and tracking data quality.

• Utilized HP ALM/Quality Center for managing test cases, defect tracking, and reporting.

• Knowledge on Mortgage Servicing Platform (MSP) in validating data on MISER DB.

PatientsLikeMe Jul 2021 - Aug 2023

QA Lead Massachusetts

Provided support on a project facilitating the maintenance of health data and raising awareness on health conditions through various modules in Web and Mobile Apps (Forums, Groups, Registration, Newsfeed, Wordpress CMS, Braze Customer Engagement platform, and ActionBox).

• Tracked external and internal impediments affecting team progress.

• Planned and facilitated release and go-live activities.

Curatio Feb 2017 - Jun 2021

Sr. QA Engineer

Automated various activities of the hospital including managing doctors’ information, patient details, nurse information, lab details, and comprehensive records for inpatient, outpatient, and dispensary operations.

•Tracked and reported scrum team velocity in weekly project-level meetings.

•Reviewed client requirements and performed gap and/or impact analysis.

•Managed testing responsibilities for lead activities and assigned user stories during sprints.

•Reported daily status in calls and coordinated with the Business team for clarifications.

•Shared prepared scenarios and test cases with the Business team for approvals in ADO.

•Designed test cases/test suites in accordance with functional, API, database, and UI specifications.

•Prepared and executed test cases to validate functionality and UI features, and logged defects in JIRA, including performing database testing using PgAdmin tool.

•Participated in root cause analysis and various testing phases including smoke, functional, ad-hoc, API, defect retesting, and regression testing using TestRail.

•Coordinated Test Scenario creation as a Test Coordinator to understand business and functional requirements.

•Executed test cases for multiple scenarios, engaging in functional, validation, usability, compatibility, retesting, and regression testing.

•Automated application testing using TOSCA by developing and maintaining test modules, handling dynamic test values, utilizing existing Tricentis modules, and developing data-driven tests.

•Collaborated with developers to resolve bugs, prepared bug reports through Bugzilla, and set up end-to-end testing environments.

•Identified and verified corner test cases for different browsers.

Computer Science Corporation Jun 2012 - Jun 2013

PeopleSoft Functional Lead Consultant Columbia, MD

Tested a cloud-based security center application for Tenable Network Security, involving creation of new users, scanners, dashboards, and reports.

• Analyzed the scope of the functional process following the migration from JDEdwards to PeopleSoft as a Group Lead.

• Performed tasks to validate PeopleSoft system functionality.

• Collaborated with the onsite coordinator to streamline work allocation and provide periodic status updates.

• Interacted with QA analysts to enhance existing processes.

• Oversaw Knowledge Transfer (KT) sessions for new team members.

Wells Fargo Nov 2011 - May 2012

Sr. QA Engineer San Francisco, CA

Enhanced various online banking functionalities including account access, balance checks, funds transfers, and recurring bill payments for an improved customer experience.

• Analyzed the scope of functional processes and validated the PeopleSoft system as a Group Lead.

• Coordinated with the onsite coordinator to streamline work allocation and deliver periodic status updates.

HSBC-Glt Nov 2009 - Oct 2011

Senior Software Engineer

Supported the PeopleSoft CRM production by enabling users to raise helpdesk cases across multiple applications (HR, CRM, EPM, and Portal).

•Facilitated the routing of issues to development teams and ensured resolution of BAU tickets through coordinated testing and scheduled monthly releases.

EDUCATION

TEXAS McCombs - UT Austin

Oct 2025

Post Graduate Program, Data Science and Business Analytics

JNT University, Andhra Pradesh

2006

B.Tech, Electronics and Communications Engineering (ECE)

PROFESSIONAL CERTIFICATION

• ISTQB Certified Foundation Level

• Data Visualization using Power BI

• Tosca Automation Specialist I Certified

• Tricentis Testim.io certified

• QTP 9.2 Certified

• PeopleSoft HRMS Fundamentals (R9) (1Z0 - 218) Certified

• Testing Proficient certification from HSBC Software India Pvt. Ltd.

• Business English Certificate - Preliminary

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