Guest Service Customer

HALEIGH RIGDON

314-***-**** ********@******.***

GENERAL MERCHANDISE / GUEST SERVICE - TARGET

Oct 2022 - Feb 2024

- Provided outstanding guest service by greeting customers, answering questions, and resolving issues efficiently.

- Supported the sales floor with stocking, zoning, and organizing merchandise to maintain a clean and shoppable store environment.

- Operated POS registers for purchases, returns, and exchanges with accuracy and professionalism.

- Assisted in order fulfillment for drive-up and pick-up services to ensure timely and accurate delivery.

- Collaborated with team members and leaders to achieve daily sales and service goals. BARISTA - STARBUCKS

June 2023 - August 2024

- Prepared handcrafted beverages and maintained high standards of customer service in a fast-paced environment.

- Handled cash, mobile, and card transactions accurately using POS systems.

- Maintained cleanliness and organization of the store according to food safety standards.

- Worked collaboratively with team members to fulfill custom orders and manage busy periods efficiently.

- Engaged with customers to build connections and ensure satisfaction with each visit. HEAD LIFEGUARD - MARYLAND HEIGHTS COMMUNITY CENTER / AQUAPORT WATERPARK

May 2021 - September 2022

- Supervised and mentored a team of lifeguards to maintain a safe aquatic environment.

- Led emergency drills, in-service trainings, and responded to water-related incidents.

- Ensured compliance with safety regulations and inspected equipment daily.

- Delivered CPR and first aid care in emergency situations.

- Assisted with scheduling, staff feedback, and coordination of daily operations.

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