Print Production

R

CAREER PROFILE

Success-driven, client-focused professional with over 20 years of

print production/design experience in both branding teams and fast-paced production departments. Self-taught and highly-motivated contributor with an exceptional eye for detail. Respected for:

• Providing an outstanding customer experience that continuously provides value and high quality deliverables

• Expertise in building trust and cultivating meaningful relationships with key stakeholders

• Proficiency at problem solving with excellent project reporting acumen and ability to seamlessly manage

many projects

• Articulate communications, adept at facilitating clear, concise messaging at all organization levels

• Developing risk mitigation strategies to keep errors and other print related mishaps to a minimum

• Creating an environment where going 'above and beyond' is the norm

Communications

Natural storyteller, passionate about

requirements gathering and process

development, creating crisp and impactful

overviews, on-boarding materials, and

executive level presentations

Visionary

Enablement-focused with ability to see

change impact from stakeholder lens and

build relatable, persona-based collateral

Relationship Building

Posses a customer-centric approach to

achieve trusted advisor status with global

stakeholders, actively listening, eagerly

responding to feedback

Making the Complex Easy

Able to boil down complex concepts -

bridging the gap between technical and

business stakeholders by speaking both

languages, ensuring understanding and

alignment

Insightful & Strategic Thinking

Anticipate team needs early and formulate

detailed plans and timelines, driving

on-time execution without sacrificing

quality of the deliverable

STRENGTHS

Print Production Expert Graphic Designer

BRADFORD

PAIGE

Print Production & Project/Vendor Management

• Quote and co-manage projects from intake through shipment ensuring client satisfaction and maximizing profitability

• Ensure all production projects are completed in

accordance with established and trained processes, policies and procedures

• Provide staff training, bi-annual reviews, and

developmental feedback

• Engage extensively with Quality Assurance personnel to ensure production team stays within specified scope and meets client protocols

• Handle quality and/or delivery mishaps. Transparent reporting to stakeholders and suggestions for process improvements

• Track innovations/trends and integrate new technologies EXPERIENCE SUMMARY

+1-415-***-**** @ **************@*****.*** www.linkedin.com/in/bradfordpaige San Francisco - USA Print Design Project Management

Color Theory Technical Writing

Product Development Staff Training

Typography Quality Assurance

KEY SKILLS

Proofreading Copyediting

SOFTWARE EXPERTISE

Adobe Creative Suite

InDesign, Illustrator, Photoshop, Acrobat

Microsoft Office

Word, Excel, PowerPoint, Publisher, Visio

Quark Xpress

FrameMaker

Corel Draw

Freehand

WordPerfect

PROFESSIONAL EXPERIENCE

TRAINING & CERTIFICATION

Mastering Meetings

Facilitative Leadership

Essential Facilitation

Managing With Impact

03/2015 - Ongoing

Independent Consultant

Page-by-Paige Designs, LLC

San Francisco, CA

• Desktop publishing, graphic design and information technology services

• Conceive, design print & web marketing/branding assets

06/2001 - 04/2014

Desktop Publishing Manager

Transperfect

San Francisco, CA

• Publishing Manager for localization firm specializing in marketing collateral, labeling and packaging for life sciences industry

• Point person for internal and external production team with a primary emphasis on quality and on-time delivery

04/1997 - 06/1999

Production Designer

Interaction Associates, LLC

San Francisco, CA

• Graphic design, page layout and production of training manuals, workshop summaries, packaging and other marketing assets for international executive training/consulting firm

• Manage a large pool of vendors (designers, desktop publishers, copy editors, illustrators, printers)

09/1999 - 01/2001

Graphics Operator

Bear Stearns & Co. Inc.

San Francisco, CA

• Print production of sales/marketing collateral for global investment banking firm. "Pitch book" creator, printer, binder and shipper

• Extensive work with corporate images and logos, as well as manipulating large amounts of data in Excel spreadsheets EDUCATION

UC Berkeley Extensions - Technical Writing

Boston University, Metropolitan College

(various courses, non degree)

PROFESSIONAL DEVELOPMENT

ChatGPT for Project Management

(in progress)

Generative AI Fundamentals Specialization

(in progress)

+1-415-***-**** @ **************@*****.*** www.linkedin.com/in/bradfordpaige San Francisco - USA Customer Success & Client Retention

• Produce customer on-boarding plans, and serve as the voice of the customer to communicate requirements, protocols, and timely support escalations

• Partner with sales team as their primary advisor during the proposal phase to provide initial training and support, address any pain points, and resolve any potential production/delivery issues

• Engage key stakeholders and develop positive working relationships using fact-based persuasion to guide them on the path to success

• Develop pre- and post-sales technical guidance, support sales leads to convert prospects to business opportunities, outlining production workflows, and educating potential customers on internal processes and best practices

EXPERIENCE SUMMARY

Contact this candidate