Customer Service Help Desk
Resume:
Oriel Thornton
Greensboro, NC *****
********@*****.***
Professional Summary
To obtain a position in your company that can use a young mature enthusiastic, hardworking management, customer service and hospitality industry environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Representative
Charter Communnications-Greensboro, NC
October 2017 to Present
Internet cable phone cellular 50-70 cx billing coding emails a day
• Experience with Microsoft Word, Excel and Outlook (create/edit/save/send documents, spreadsheets and correspondence)
• Ability to maintain confidentiality and adhere to HIPAA requirements
• Ability to type and talk at the same time while navigating through multiple screens
• Experience working in a metric-driven work environment
• Experience using an auto dialer system
Education
Vocational Education and Training in CNA
Guildford technical community college-Greensboro, NC August 2023 to November 2023
Skills
• Cold Calling
• Clerical experience
• Operating Systems
• Windows
• Analysis skills
• Technical Support (1 year)
• Microsoft Windows
• Data Entry (10+ years)
• Coordinator (10+ years)
• Microsoft Powerpoint
• Excel (10+ years)
• Driving
• Time management
• Computer skills
• Vital signs
• Material Handler (10+ years)
• Cash register
• Cold calling
• Microsoft Excel
• Customer Service Representative (1 year)
• Help desk
• Kitchen experience
• Warehouse experience
• Stocking (10+ years)
• Customer service
• Problem management
• English
• Cash handling
• Dietary aide experience
• Microsoft Word
• Kitchen Staff
• Operating systems
• Billing (1 year)
• Phone etiquette
• Sorting (10+ years)
• Sales (10+ years)
• Security
• Upselling
• Grill
• Distribution center
• Manufacturing
• Help Desk
• Inventory Control (10+ years)
• Technical support
• Food Prep
• Typing
• Basic math
• Administrative experience
• Quality control
• Microsoft Office
• 10-Key (10+ years)
• Mentoring
• Communication skills
• Sales
• Packing (10+ years)
• Production Management (10+ years)
• Customer Service (10+ years)
• Forklift
• Cooking
• Quality Control (10+ years)
• Management (10+ years)
• Food Service
• Inventory Control
• Supervising experience
Certifications and Licenses
Driver's License
December 2000 to December 2027
CNA
April 2025 to April 2027
Monitoring vital signs and reporting any changes in patient condition to the team. Supporting mobility efforts, including transferring patients between beds, wheelchairs, and other locations. Delivering meals and assisting with feeding as needed, ensuring dietary requirements are met.
Contact this candidate