Quality Assurance Engineer

Elizabeth ”Gioia” Mihuc

+ Beaverton, OR # ******@*****.*** 503-***-**** ð gioia-mihuc

Experience

Quality Assurance Engineer

Mercari, Inc.

Portland, OR

January 2019 — June 2024

Developed comprehensive test plans and test cases, meticulously documenting each step and procedure to ensure thorough coverage of application features

Conducted detailed new feature, app update, and regression testing in both development and production environments, identifying and resolving critical bugs

Led weekly sanity and regression testing efforts, coordinating with development teams to prioritize and address issues promptly

Employed Jira and TestRail for test case management and bug tracking, ensuring transparency and efficient communication within the team

Specialized in QA testing for all user communication for Mercari app

Worked closely with CRM technical managers to validate and implement campaigns including emails, push notifications, and in-app messages, ensuring accurate distribution and functionality of these as well as coupons and codes, leveraging tools such as Braze and Jira Language Localization Specialist

WeLocalize

Portland, OR

May 2018 — January 2019

Localized application content for the UK and Ireland markets, ensuring cultural relevance and accuracy

Conducted rigorous QA testing for software products, identifying localization issues and verifying compliance with regional standards

Utilized Jira for tracking and managing localization tasks, ensuring timely and efficient completion of projects

Collaborated with cross-functional teams to develop and refine localization strategies, improving the overall user experience for international audiences

Education

Oral Roberts University

Bachelor of Science in Commercial Art

Completed science requirements for Nursing degree before focusing on Advertising Commercial Art

Senior internship that led to Graphic Designer role at Brothers & Co. ad agency in Tulsa. Served in this role for three years before moving to Ireland

Skills

Professional

Experienced at planning and executing Quality

Assurance testing procedures

Adept at using industry software such as TestRail, Braze, Jira, Confluence, and Microsoft Office

Familiar with Ruby, SQL, and Python

Insights and Development for UX/UI and CRM

QA

Skilled with commercial artistry packages such as Adobe Creative Suite, Affinity Suite and

CorelDRAW

Personal

Willingness to learn and quick to understand new concepts

Works very well with coworkers

Can accomplish given tasks quickly and

accurately

Able to prioritize tasks based on time sensitivity and importance

Known for communication, team work and

can-do attitude

DIY Oriented Mindset

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