Data Analyst

TRUPTI SUDHIR

Data Analyst

Worcester, MA 774-***-**** ***********@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Versatile and detail-driven Data Analyst with 3+ years of combined experience across the U.S. and India. Skilled in data visualization, advanced analytics, and business intelligence reporting using Power BI, SQL, and Python. Currently working in the U.S. with Progressive Insurance, leading insights-driven initiatives to improve customer experience and retention. Demonstrated ability to interpret complex datasets, automate reporting, and communicate findings to technical and non-technical audiences alike. Strong educational foundation in machine learning, deep learning, and data engineering.

TECHNICAL SKILLS

Programming & Scripting: Python (Pandas, NumPy, Scikit-learn), SQL (T-SQL, PostgreSQL), R

Data Visualization: Power BI, Tableau, Matplotlib, Seaborn

Databases & Storage: MS SQL Server, SQL, PostgreSQL

Cloud Platforms & ETL Tools: Power Query, Splunk

Machine Learning & AI: Regression, Classification, Clustering, Keras, TensorFlow, Model Deployment

Development & Productivity: Excel (Advanced), Visual Studio Code

Analytical Techniques: Data Wrangling, Exploratory Data Analysis (EDA), Statistical Modeling, Predictive Analytics

PROFESSIONAL EXPERIENCE

Data Analyst Progressive Insurance, USA Jul 2024 – Present

Spearheaded the design of interactive Power BI dashboards focused on customer segmentation and churn prediction, leading to a measurable and increase in customer retention.

Automated underwriting and claims reporting by developing SQL-based pipelines and Python scripts, reducing manual workload and improving reporting turnaround time.

Conducted in-depth exploratory data analysis (EDA) to uncover key behavioral trends, enabling data-driven decisions across marketing, product development, and actuarial teams.

Built and deployed predictive models for policy renewal forecasting using logistic regression and time-series methods, improving forecast accuracy and renewal outreach effectiveness.

Actively collaborated with cross-functional U.S.-based teams to align analytics initiatives with business KPIs, ensuring regulatory compliance and consistent data interpretation across departments.

Operation Manager Amazon Transportation Services Private Ltd, India Aug 2020 – Aug 2022

Directed cross-functional teams to support the successful deployment of 3,244 electric vehicles (EVs), achieving 2022 deployment targets four months ahead of schedule through data-backed planning and coordination.

Developed and maintained weekly performance dashboards and usage reports to monitor EV efficiency, utilization trends, and cost impact—providing strategic insights to senior leadership.

Orchestrated the installation of EV charging infrastructure across 27 hubs and 34 field locations by collaborating with legal, real estate, electrical, and external vendors—contributing to a 23% daily increase in EV usage.

Conducted needs assessment across four network channels to analyze demand, operational capacity, and infrastructure gaps; presented findings to OEMs and partners for strategic alignment.

Performed vendor analysis and evaluation of up to 46 OEMs, charging hardware suppliers, and financiers to identify partnership opportunities based on performance metrics, total cost of ownership (TCO), and scalability.

Designed and delivered four structured training modules on EV operations, charging logistics, and safety protocols, in partnership with Learning & Development and Operational Safety teams—enhancing operational readiness and compliance across network teams.

Intern- Operation Manager Amazon Transportation Services Private Ltd, India Jan 2020 – Jul 2020

Researched and evaluated market strategies to accelerate the adoption of electric vehicles (EVs) among logistics carrier partners, focusing on operational feasibility and environmental impact.

Led pilot initiatives to test EV performance and efficiency within internal delivery networks, gathering data on range, charging infrastructure, and maintenance needs to support long-term scalability.

Conducted financial modeling to estimate EV procurement and operational costs, assisting in the development of funding proposals and negotiation strategies with carrier partners and leasing agencies.

Defined and standardized key performance metrics (e.g., total cost of ownership, uptime, charge cycle efficiency) to evaluate EV integration into existing logistics and supply chain workflows.

Collaborated cross-functionally with fleet operations, sustainability, and vendor teams to ensure alignment with business goals and regulatory standards for clean transportation initiatives.

EDUCATION

Master of Science in Data Analytics

Clark University, Worcester, MA, USA Expected Dec 2024

GPA: 3.84 / 4.0

Coursework: Linear Regression, Applied Machine Learning, Data Mining with Splunk, Data Engineering, Business Intelligence, Applied Deep Learning

Bachelor in Electronics & Communication Engineering

Ramaiah Institute of Technology, Bengaluru, India Aug 2020

GPA: 3.03 / 4.0

Coursework: Linear Algebra, Machine Learning and Neural Networks, Signal Processing, Internet of Things, Management & Entrepreneurship

Certification

Advanced Certification Program in Data Science IIIT-B & Upgrad 2022

ACES Lean Six Sigma Amazon Retail

ACES 107-Root Cause Analysis Methods Amazon

Accenture Data Analytics and Visualization Job Simulation Forage

Mastercard Cybersecurity Virtual Experience Program Forage

Goldman Sachs Excel Skills for Business Job Simulation Forage

PwC Switzerland’s Power BI Job Simulation Forage

Quantum Data Analytics Job Simulation Forage

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