Production Associate Customer Service
Resume:
Adriane Matthews
Chicago, IL
***********@*****.***
Work Experience
Remittance Processor
Adecco- JPMORGAN-Chicago, IL
May 2024 to February 2025
Verify and Scan Documents
Production Associate
Intellyk, Inc.-Des Plaines, IL
September 2023 to December 2023
Packaging products
Labeling packages
Shipping packages
Production Worker
OSI Industries (Meat Packaging)-Chicago, IL
February 2022 to April 2023
Assist with the production of making and packaging meat. City Carrier Assistant
United States Postal Service-Chicago, IL
October 2021 to February 2022
Delivery of packages and mail
Sorting packages
Packer
Grainger Warehouse-Minooka, IL
February 2021 to September 2021
This included working in three different positions Consolidate orders
Packaging and Operating the sealing equipment.
Subsitute Teacher
Monroe City School Board-Monroe, LA
August 2000 to May 2020
• Provide a safe and learning environment
• Follow instructions left by teacher
• Enforce rules and regulations
• Meet Louisiana teaching requirements
Unit Secretary - Emergency Department
Glenwood Regional Medical Center-West Monroe, LA
June 2015 to September 2018
• Inbound and outbound phone calls to patient
• Representative of all transfer patients
• Send requested information on transfer patients
• Prioritize physician consultations
Document Analyst
JPMorgan Chase-Monroe, LA
February 2012 to November 2014
• Verifying file documents
• Requesting and creating missing documents
• Handling the notarization of files
• Prioritize importance of claims
Medical Records Clerk II
Glenwood Regional Medical Center-West Monroe, LA
December 2002 to December 2011
• Manage insurance payments
• Discharge patients
• Handle inbound and outbound faxes
• File patients records
Education
High school or equivalent
Carroll High School - Monroe, LA
August 1982 to May 1986
Skills
• Microsoft (10+ years)
• Secretarial (4 years)
• Vital Signs
• Medical Records
• EMR Systems
• Customer service
• Medical Office Experience
• Insurance Verification
• Quality control
• Food production
• Clerical Experience
• Manufacturing
• Quality assurance
• Quality control
• Customer service
• Clerical experience
• HIPAA
• Documentation review
• Medical terminology
• Forklift (6 years)
• Hospital experience
• EMR systems
• Classroom management
• Analysis skills
• Computer skills
• Computer skills
• Patient Care (10+ years)
Certifications and Licenses
Substitute Teaching Certification
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