Administrative Assistant Customer Service

Queens, NY ***** 240-***-**** ***********@*****.***

JODI-KAY PAGE

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. PROFESSIONAL

SUMMARY

SKILLS ● Administrative Support ● Scheduling appointments

● Lesson Planning and Preparation ● Early Childhood Training

● Collaborative teamwork ● Student tutoring

TEACHER'S ASSISTANT 03/2025 to Current

Marcy's Precious Little 1s Daycare, Queens, NY

TEACHER'S ASSISTANT 05/2024 to 03/2025

Kids Campus Child Care, Inwood, NY

TEACHER'S ASSISTANT 02/2023 to 12/2023

Loving Care Day Nursery, Washington, DC

CLINICAL RECEPTIONIST 02/2016 to 02/2022

Family Wellness Center, Jamaica

WORK HISTORY

Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

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● Lead and conduct exciting activities to spark learning and curiosity. Maintain clean and organized space, sanitized toys, learning material and high touched surfaces regularly.

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● Provided friendly, enthusiastic support to kids in individual and group support setting.

● Helped maintain safe school environment following health and safety guidelines strictly. Liaised directly with parents on their child's progress enhancing home-school communication.

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● Facilitated activities in small groups to reinforce concepts taught by class teacher. Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

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● Supported planning and preparation for culturally-diverse class sessions. Facilitated communication between patients, providers, and insurance companies to resolve billing issues.

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RECEPTIONIST 09/2011 to 12/2015

Gentle Care Wellness Oasis, Jamaica

● Increased accuracy in data entry with EHR.

● Adhered to strict HIPAA guidelines to protect patient privacy. GC Foster College, Jamaica

Associate of Arts, Sport And Fitness Administration, 07/2013 Bog Walk High School, Jamaica

High School Diploma, 07/2009

EDUCATION

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