Medical Assistant Certified

Shyann Jordan

Sacramento, CA 916-***-**** ️ *****************@*****.***

Objective

Compassionate and detail-oriented Certified Medical Assistant with hands-on experience in neurology and sleep care. Seeking to rejoin the Medical field to provide patient-focused support, assist physicians in clinical procedures, and contribute to high-quality care delivery. Education

Carrington College – Sacramento, CA

Medical Assistant Certificate — 09/2016

Cosumnes River College – Sacramento, CA

Associate’s Degree in Communications (In Progress) — Expected 06/2028 Certifications

● Certified Medical Assistant 2016

Key Skills

● Patient Intake & Vital Signs

● Neurological Screenings

● Sleep Study Support

● EMR & Scheduling Software

● Insurance Eligibility Verification

● Front & Back Office Tasks

● Strong Communication & Empathy

● Microsoft Suite Typing: 40 WPM

● Crisis Management Emotional Intelligence

Professional Experience

Medical Assistant – Olympia Specialty Clinic, Neurology & Sleep Department 01/2021 – 10/2021

● Interviewed patients, documented vitals, and prepared them for neurological and sleep evaluations

● Assisted physicians with EEG preparation and patient chart updates using EMR

● Scheduled sleep studies and follow-up appointments

● Verified insurance eligibility and coordinated referrals

● Delivered compassionate patient care and clear communication across departments Administrative Assistant – Sacramento State (Temporary) 06/2023 – 01/2024

● Coordinated appointment scheduling, meetings, and document management

● Provided professional support across multiple departments

● Maintained confidential records and resolved scheduling issues Receptionist – Juvenile Probation Office of Sacramento (Temporary) 03/2023 – 06/2023

● Greeted and directed visitors while managing phone lines and scheduling

● Supported probation officers with clerical tasks and recordkeeping Warehouse Associate – Amazon

01/2023 – Present

● Maintained efficient workflow, adhered to safety protocols, and operated material handling equipment

● Consistently met performance metrics and productivity goals Jr. Account Executive – Parasec

10/2021 – 01/2023

● Maintained accurate client records and processed tax-related documentation

● Delivered excellent customer service and ensured compliance with legal requirements

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