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Customer Service Representative

Location:
Seattle, WA
Posted:
July 23, 2025

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Resume:

Briunya Read

Seattle, WA *****

***********@*****.***

+1-972-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Ecs

August 2023 to Present

• Assisting with purchases

• Problem solving

• Chat and email questions

• Sales

Shipping and Receiving Lead

Amazon

February 2024 to June 2024

1. Pulling shipments off frieght trucks with pallet jack 2. Staging shipments in staging area

3. Picking up amazon packages that were ordered

4. placing packages on cart to be received

5. Banding products for steady send off

6. Shrink Wrapping products to be sent off

7. Entering in Correct Quantities in boxes

8. Making sure Product is correct on inventory paper 9. Placing ordered shipment back on freight trucks to be delivered Material Handler

Phillips-Seattle, WA

August 2023 to February 2024

1. Place AED pads in boxes

2. makes boxes

3. make sure dates were correct

4. Enter data of AED pads in computer

5. lnspect to make sure AED pads were in good shape and no damaged 6. stack AED pads on pallets

7. Wrap AED pads on pallets

Housekeeper/Laundry

The Ranch at Rock Creek-Montana

December 2022 to June 2023

Made beds

changed bedding

changed pillow cases

folded laundry

organized clients things

wrapped up cords hanging

dusted

sanitized

mopped

vacuumed

folded blankets

replaced set towels

disinfecting

sweeping

Looked over work

Lockbox Associate & Customer service / data entry

JPMorgan Chase-Fort Worth, TX

April 2021 to December 2022

• Sorting through envelopes, Qcing

• Correctly matching each number to correct lockbox

• entering data into computer Correctly

• correctly modifying mail to be processed

• Mail room

• putting correct trays on apex

• making labels

• putting labels on

• running mail passes

• taking completed mail out

• Put information repeatedly in a timely manner

Kennel Technician/ animal handling

D.a.s-Dallas, TX

April 2021 to December 2022

• Clean cages

• transport animals

• give food and water

• interaction while outside

• Taking dogs outside to play

• Taking dogs to meet people

• Steady up keep with cages

• give beds and toys

Material Handler

Samsung-Coppell, TX

March 2020 to April 2021

Shipping

Ship Express

RF Scanning

Packaging

Receiving

Picking

Auditor

inbound

outbound

Packer

Ulta-Grand Prairie, TX

March 2019 to January 2020

• Packing order in to right size boxes assembling boxes

• putting orders on to carts to take to station

• place finish boxes on to belt

Youth Care Giver

Self Employed-Dallas, TX

September 2018 to January 2020

• Provided compassionate daily care

• Scheduled feeding at specific times

• Educational and engaging activities for stimulated brain growth

• Displaying healthy loving environment while enforcing rules and boundaries Window Cleaner/ housekeeper

Ricardo's Window/ housekeeping Cleaning-Dallas, TX January 2014 to January 2020

• Personal Assistant to Owner of start-up company while having to accomplish various physical activities including climbing, bending, swatting, washing and drying.

• In charge of House keeping duties around facility and on job locations which includes

• Job Preparation of items including Filling of water buckets, preparing soup solution and loading of ladders

• Vacuuming

• Window cleaning

• Detailing offices

• Dusting "

• sweeping

• carpet cleaning

• washing linens

• putting linens away

• dishes

• making beds

• sanitizing kitchen and bathroom

• organization

Volunteer Work

Smu feral cat rescue-Dallas, TX

June 2009 to June 2015

• Helped maintain outside habitat and stable feeding.

• Set up houses and feeding stations

• Refill and change shelter and food

Education

High school or equivalent

Evolution Academy Charter School-Richardson, TX

August 2013 to May 2018

Skills

• Pallet Jack Experience (4 years)

• Animal handling (10+ years)

• Order Picker

• Inventory Control

• DETAIL ORIENTED

• Delivery Driver Experience

• Photography

• Windows

• Shipping & Receiving

• Load & unload

• Marketing

• Slack

• Laundry

• Cash handling (3 years)

• Microsoft Excel (10+ years)

• Materials Handling

• Customer support (8 years)

• Typing (10+ years)

• mail sorter (6 years)

• Order Picking

• MICROSOFT OFFICE (10+ years)

• Microsoft Word

• Organizational Skills

• Cleaning (10+ years)

• Load & Unload

• Warehouse Experience (8 years)

• Typing

• 40 WPM

• Banking (3 years)

• Computer skills

• Hotel experience (1 year)

• RF Scanner

• Driving

• Commercial Cleaning

• Climbing

• Communication

• Pet Care (10+ years)

• Time Management

• Personal Assistant Experience

• Computer Literacy

• Personal Care

• Care Giver

• Kennel Experience (2 years)

• CUSTOMER SERVICE (10+ years)

• SELF MOTIVATED

• Customer service

• Electric pallet jack (1 year)

• Housekeeping (10+ years)

• Animal care (10+ years)

• Data entry (10+ years)

• Assembly

• Home Care

• Data analysis skills

• Packaging

• Pet Sitting

Certifications and Licenses

Driver's License

Additional Information

• Skills

Email, Social media and Internet

Computer literate

Calculator

35 Wpm beginner

Microsoft office beginner

Detail oriented

Self motivated

communication

Adaptability

customer service skills

solve problems in a creative effective manner in a challenging position. Typing



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