Susie Marquez
CDL class B professional drive
Waco, TX 76711
**********@*****.***
Professional Summary
Diligent Certified Nursing Assistant with 10 years of experience in patient care and support within healthcare settings. Proven ability to assist individuals with daily living activities, demonstrating strong interpersonal skills and a commitment to compassionate care. Holds a valid CDL and various certifications, including First Aid and CPR, enhancing versatility in roles. Seeking to leverage extensive caregiving experience and driving skills in a CDL Class B driver position. Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Providence Medical Center-Waco, TX
June 2017 to Present
I am a patient care Tech which means that I; assist with everyday tasks such as bathing, feeding, dressing, ambulation, range of motion, basic grooming Etc.
Resident Aide
Sadolis, Texas
November 2016
Nov 11, 2016
Job duties include, assisting residents with daily activities. Residents suffer from Alzheimer and dementia. My hours
are PRN so my duties vary either 10-6 or 6-2 even some 2-10 shifts. Duties are everything that a CNA preforms as far as bathing, dressing, grooming, feeding and check and changes. We have 16 residents and are considered a
locked unit because of the mental illness that the majority of residents suffer from. Waitress
Original Mexican Restaurant-San Antonio, TX
February 2019 to February 2020
I was employed at this fast paste establishment on the River Walk;I started the first week as a hostess and the owners quickly noticed my ability to become a server. Within the next week I was training and on the floor where I remained the Duration of my employment. I am a fast learner, I am a people person and work feel with others!
Senior Care Hewitt, Texas
CNA-Hewitt, TX
January 2016 to November 2016
Jan 30, 2016
As a CNA my duties were as followed, assist residents with everyday tasks such as bathing, feeding, toileting, grooming, dressing, and transfer assist and range of motion. i was assigned to at the minimum of 25
residents on any particular shift.
Trainer
C3/CustomerContactChannels-McGregor, TX
June 2016 to October 2016
My previous job descriptions were as follows, trained at group or individuals for 8 weeks; which consist working the programs and relay the necessary information to fulfill there job descriptions which were CSR reps for United Health
Care. Admin work as well workday, excel, SharePoint, and any documentation or occurrence had to be delivered and uploaded into the HUB and saved into workday. Time corrections and adjustments mad in workday as well. Also
completed 2 weeks of ABEY or nesting on the phones as the agents transitioned to the call floor. Home Health Aide
TEXAS HOME HEALTH OF AMERICA-Waco, TX
May 2005 to December 2006
Performed basic day-to-day duties such as washing, cooking, cleaning, bathing, run errands as needed. Basically to assist with everyday living for people with disabilities or elderly and just unable to function on a day-to-day basis without assistance.
Trainer
West Telemarketing-Waco, TX
June 2000 to December 2001
Trained individuals to work the computer systems and programs to be successful sales agents for AT&T Global. 6
weeks training course included computer programing, telesales, call logging, and phone etiquette. Education
High school diploma
Mclennan community COLLEGE
vocational
technical or vocational school
Skills
• Cash register
• Dementia Care
• Home Health
• Supervising experience
• FLASH (Less than 1 year)
• CLASS (Less than 1 year)
• First aid
• CISCO (Less than 1 year)
• Senior Care
• Phone Etiquette
• INTERNET EXPLORER (Less than 1 year)
Certifications and Licenses
Driver's License
March 2025 to Present
Drivers License
Hold a endorsement for passenger and school bus
First Aid Certification
CPR
Food Handler Certification
Additional Information
I have over 3 years experience as a Trainer. I've previously supervised between 25-35 agents to learn the systems
and programs to become successful CSR representatives. I also have a CNA certification. Computer Skills
Typing Speed: 20 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Networking or Lan Software (Cisco, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English
Driver's License
Class C - Standard Driver's License