Oneka Rivers
Shift Leader
Memphis, TN *****
************@*****.***
To obtain a leadership position utilizing exceptional hospitality skills working with temps in packout,forklift operator, production report daily at the end of each shift,loading /unloading trucks in a timely matter and a safety team member well experience in leadership and communication Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeping Supervisor
Holiday Inn/ Four Points - Memphis, TN
November 2014 to Present
* Inspect level of cleanliness and report issues to the management, respond to guests requests and complaints, report needed repairs to the maintenance staff
* Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas, coordinate supplies of linen etc. in order to maintain sufficiency, report lost and found articles, maintain linen carts and supplies as necessary
* Interview, train, supervise, counsel, schedule and evaluate staff. Manages all financial aspects of the operation including forecasting, budgeting, purchasing and inventory control. Warehouse Worker/Forklift Operator/shift Leader
Pratt Industries - Memphis, TN
August 2018 to February 2023
Shift lead of packout production,working with temps/permanent team member to packout production in a timely matter, certified forklift operator, loading/unloading trucks in a timely matter, production reports daily at the end of each shift, member of the safety team and experience in leadership and communication, has experience in machine operator as well Assistant Manager
Howard Donuts - Cordova, TN
June 2009 to November 2014
* Labor management duties; training associates, creating work schedules, delegating work, and evaluating employee performance. Regulate daily operations, analyze weekly sales numbers, order supplies, and perform opening or closing duties.
* Greeting customers, providing prompt and helpful services, and handling customer complaints, ensured cooking staff wore gloves and hairnets in accordance with OSHA standards. Made certain frying oil was changed according to schedule, checked dough and batch quality, tracked timeliness of staff arrivals and departures.
* Performed double-counts of drawers with cashiers for oncoming shifts, made banking deposits as needed, reported all issues to management.
Dining Room Manager
Life Point Village - Memphis, TN
March 2003 to June 2009
* Responsible for providing a quality dining experience by overseeing the dining room staff and maintaining a pleasant and clean environment
* Supervise the day to day operations of the dining room facilities, Schedule, manage, and train dining room associates
* Oversee the billing of resident food charges, Plans daily menu for residents in accordance with company standards and procedures, Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Education
GED
Carver High School - Memphis, TN
1993
Skills
• Housekeeping Management
• Supply Chain
• Management
• Assistant Manager Experience
• Kitchen Management Experience
• Kitchen Experience
• Merchandising
• Laundry
Assessments
Workplace English — Highly Proficient
May 2019
Understanding spoken and written English in work situations. Full results: Highly Proficient
Verbal Communication — Familiar
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Mechanical Skills: Monitoring — Proficient
May 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Proficient
Customer Focus & Orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.