High School Administrative Assistant
Resume:
Summary
I am eager to leverage my experience in the field to drive your company's goals in delivering exceptional customer service. With a keen eye for detail and strong self-discipline, I bring ten years of proven expertise in office administration and data management.
Experience
High School Application Specialist
Chicago Public Schools • Chicago, IL
01/2021 - Present
I support the school and family facing side of the application on a daily basis as well as support elementary and high school specific processes that the application team runs including but not limited to: · Handling sensitive student information · Managing the upload of audition screening dates/slots to provide access for scheduling · Managing the appeals process for families · Conducting sibling verification · Providing assistance for historical enrollment requests · Resolving duplicate accounts and CPS ID’s · Updating program data in OSI Database Application Support Specialist/Intern
Chicago Public Schools • Chicago, IL
02/2014 - 07/2025
My duties in this position consisted of answering calls from families and school administrators who needed assistance with the application process or had questions or issues regarding a particular student. My duties ran across a wide range of responsibilities on the backend and frontend of the application process consisting of: · Creating new CPS ID numbers for elementary and high school applicants · Scanning paper documents into the Teleform database for verification processes · Accessing student data for application purposes · Projecting students to updated schools in IMPACT (now ASPEN)
Office Manager/Accounts Payable
Hawthorn Property Management • Chicago, IL
06/2008 - 07/2025
· Managed day to day office duties such as filing and machine navigation · Worked with vendors for services such as repairs or carpet installation · Processed payroll checks and payments for utilities managed by the management office. Skills
OSI Historical Database, Student Information, High School Admissions Test (HSAT), ES/HS Application process, Program Detail, High School Transfer Process, Rolling Waitlist process, Appeals, Audition Screenings, SchoolMint Application site, Sibling Verification, ASPEN, Student lookup, CPS ID Creation, Projections, SchoolMint, Student Accounts, Administrator Accounts, Application Data, BlenderBox, Student Accounts, Application Management, Administrative Reports, Experience with Microsoft Word., Utilizing PowerPoint for presentations. Education
MBA Business /Technology Management
Colorado Technical University • Colorado Springs
10/2023
Graduated—3.7+ GPA
Melissa Shipp
**************@*****.***
Tacoma, WA
B.S Business Administration / Healthcare Management Colorado Technical University • Colorado Springs
02/2014
Graduated—2.5+ GPA
B.S Information Technology / Software Engineering
Colorado Technical University • Colorado Springs
02/2014
Graduated—2.5+ GPA
A.S Medical Billing and Coding/ Healthcare Management Colorado Technical University • Colorado Springs
09/2011
Graduated—3.0+ GPA
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