Quality Assurance Control

Uttam Das

Fairfax, Virginia • ***********@*****.*** • linkedin.com/in/uttam das 5b052b21, Public Trust.

Professional Summary

Highly skilled Software QA Analyst with extensive experience in software quality assurance and testing roles, specializing in RESTful API testing. Proven ability to design, develop, and execute test plans and test cases for complex systems, ensuring high-quality software delivery. Proficient with Atlassian suite (Jira, Confluence) for bug tracking and test case management, and skilled in utilizing Postman for API validation. Experienced in Agile/Scrum methodologies and dedicated to continuous process improvement and cross-functional collaboration

Core Competencies

Data Quality Analysis

Quality Control Standards

System & Software Evaluation

Process Improvement & Optimization

SDLC & Agile Methodologies with Scrum.

Automation & Manual Testing, Java programming and SQL

Technical Documentation Review

Cross-Functional Team Collaboration

JIRA, Zephyr, SharePoint, Confluence, Postman, SoapUI

AWS, Azure, Google Cloud, Selenium, Cypress

508 Compliance Testing, JMeter, LoadRunner

Risk Mitigation

IT Audit Preparation & Compliance

Test Scripting & Execution

UAT (User Acceptance Testing)

Professional Experience

Senior Quality Engineer

Information Gateways Inc., Novi, MI (Remote)

December 2024 – March 2025

Conducted data quality analysis and ensured deliverables were accurate, complete, and timely in compliance with industry standards.

Collaborated with product management, development, and project teams to ensure alignment of testing objectives in Java programming and SQL.

Established quality control standards and managed documentation to ensure compliance with DOL (Department of Labor) requirements for systems like iFECA (EComp & Blacklung) and AGIS.

RESTful API Testing, HTTP Methods, Status Codes, JSON/XML Payloads.

Utilized Jira and Zephyr for defect tracking and test case management, enhancing overall QA process efficiency.

Assisted with IT audit preparations, ensuring all documentation was in order and aligned with best practices.

Senior Quality Engineer

Concept Solutions, LLC, Reston, VA

December 2023 – April 2024

Managed QA processes for FAA projects, ensuring compliance with established quality standards and delivering timely, high-quality results.

Developed and maintained automated test scripts in Selenium, achieving a significant reduction in regression testing time.

Exposure to qTest, Bitbucket, API Testing, Agile/Scrum Methodologies, JIRA, Confluence, Postman, etc.

Performed regression and functional testing for FAA web applications and cloud-based systems using tools like Jira, Zephyr, and AWS.

Senior Quality Assurance Engineer

CGH Technologies, Inc., Herndon, VA

November 2011 – September 2023

Led a team to increase test coverage by 15%, reducing post-release defects by 30% and boosting customer satisfaction scores.

Conducted reviews and provided feedback on documents and deliverables, ensuring they met quality standards and regulatory compliance.

Established and managed quality control standards for FAA system and software deliverables.

Provided formal and informal feedback during system and software reviews, ensuring the timely delivery of high-quality products.

Developed test conditions, test scripts, and test data to address both business and technical use cases.

Senior Quality Analyst

WellPoint, Alexandria, VA

Led testing initiatives for healthcare insurance plans, resulting in a 15% increase in customer satisfaction.

Improved collaboration between QA and development teams, which resulted in 38% cost savings by addressing potential problems early.

Quality Assurance Engineer

Pitney Bowes Software (PBBI – Group1), Lanham, MD

Developed and implemented test scripts for USPS’s Mail360 application, ensuring high-quality, on-time delivery of software releases.

Leveraged functional web services and SOAP UI to enhance testing efficiency, resulting in more reliable products.

Education

BS in Computer Science

Worcester State University, MA

Diploma in Oracle DBA

Worcester Polytechnic Institute, Worcester, MA

B.Sc. in Applied Physics

Gujarat University, Ahmedabad, India

Certifications

CMMI Auditor, ISACA (original CMMI institute)

ISTQB

Public Trust Security Clearance, Valid until 11/2029

Technical Skills

Testing Tools: Selenium, Postman, JIRA, Zephyr, Maven, Cucumber/Gherkin, SOAP UI, Appium

Languages: Python, Java, SQL, C++

Cloud Platforms: AWS, Azure, Google Cloud, as well as Kafka messaging systems

Version Control: GitHub, PUTTY, Unix/Linux

Databases: DBeaver, Oracle, PGAdmin, MSSQL

Other Tools: MS Project, SharePoint, Confluence, Agile, Scrum, Risk Mitigation, automating Salesforce applications.

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