angular js, .net C#/entity framework/restful api/ajax and sql server

Ling Hua

Hayward, CA *****

469-***-**** ***********@*****.***

Summary

Seeking for a software position where my skills and experience can help in growth and success of the company.

Skills

C Sharp, Java, Angular java script, MVC, MVVM

Micro service/UI, RESTful, WCF

MS SQL and Oracle DB

Microsoft Windows 10

Visual Studio 2022

Agile methodology

AJAX

Razor

Education

Master of Computer Science, The University of Arlington in Texas Jan 1993 to May 1995

Experience

Everon – Irving, Texas 2/2020 – 1/2025

Senior Software Developer (Full Stack)

Add new features for ADT commercial sales applications using Angular JS, C Sharp with .NET and MS SQL server

Maintained UI and services for ADT commercial sales applications using Angular JS, C Sharp with .NET and MS SQL server

Experience with SQL Server writing queries (joins, inserts, updates), query optimization, and stored procedure development

We used Git for source control and we use Jenkins for CI/CD for code review, checkin, automated build, test, and final notification of the build status and also deploy on all test /production boxes

Experience building RESTful APIs, AJAX and WCF

Experience using Visual Studio IDE, GIT and Agile

GTN – Dallas, Texas 11/2019 – 01/2020

Created backend tasks for new features of toll tags application like billing payment process and account management using C Sharp with .NET and MS SQL server

Maintained UI and services using angular and C Sharp with .NET and MS SQL server

Vizient – Irving, Texas 06/2019 –10/2019

Senior Software Engineer

Enhanced Finance Accounting system CICM/CPA and PRS using C Sharp with .NET/JSON and java script with html and MS SQL server and Agile methodology

Verizon - Irving, Texas 11/2008 – 04/2019

Lead Software Engineer

Delivered complex applications for Verizon Retail using C Sharp, .NET, Micro Service/UI, Angular java script and MS SQL Server, WCF and also did system test and production support for these applications

Detail designed and developed .NET desktop application which receives information from Computer Telephony Integration systems (such as Genesys) and makes it available to desktop applications and back end systems to allow automatic retrieval of a callers account as the call arrives on the agent's phone. It also provides a user friendly interface for agents to transfer the caller to other departments.

Used AWS cloud for all C#/AngularJS applications' code server environment and performed deployments on these cloud environments.

Detail designed and developed .NET web application which allows the representative to select the reason for the transfer, passes the request to an Intelligent Call Management system to determine the best call center for this call, and also forwards the request to the CTI App with additional data for the next agent. CTI transfers the call to the next department, and the next agent sees the account and notes from the first agent.

Detail designed and developed .NET web application which provides an overlay screen on the desktop applications advising the representative to request permission to access the callers account.

Created and developed GUI user interfaces for Verizon internal teams’ use.

Communicated with project manager, technical team lead, team members and customers about change requests while understanding their needs.

Verizon - Irving, Texas 07/2000 – 11/2008

Lead Software Engineer

Delivered complex ordering, tickets, and wholesale portal systems for Verizon wholesale using java, HTML, java script, WebLogic and Oracle server and also did system test and production support for these systems

Detail designed and developed a web application which adds, changes, cancels, moves and maintains Verizon wholesale east and west ordering

Detail designed and developed a web application which manages Verizon wholesale trouble tickets system

Detail designed and developed a web application which manages Verizon wholesale applications in one portal and allows accessing wholesale applications through the single portal.

Communicated with project manager, technical team lead, team members and customers about change requests while understanding their needs

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