It Manager Information Systems

Roni Alhihi

*** * **** ***, *** Mateo, CA *****, USA

****.****@*****.*** +1-650-***-**** linkedin.com/in/roni-h-4b5b7489

OBJECTIVES

I am a dedicated IT Manager with over 14+ years of progressive experience in Computer Information Systems and Engineering. I seek to leverage my expertise in digital transformation, project management, and ICT infrastructure to enhance organizational efficiency and security. I want to bring strategic insight and technical acumen to a forward-thinking organization committed to innovation and growth.

SUMMARY

I am an experienced IT Manager with 14+ years in Computer Information Systems and Engineering. Skilled in ICT management, networking, cybersecurity, and cloud systems, with a proven record of managing large-scale projects, optimising IT infrastructures, and enhancing business continuity. You have demonstrated ability to lead teams and implement strategic solutions that align with business objectives.

PROFESSIONAL EXPERIENCE

ICT Manager

SOS Children's Villages - Palestine October 2016 - Present

• Lead ICT infrastructure, ensuring security, performance, and cost-effectiveness.

• Provide strategic guidance on IT policy, business continuity, and disaster recovery.

• Administer Office 365, Cisco Meraki, and Azure environments for optimised operations.

• Oversee IT budgeting and team training for skills advancement and operational excellence.

• Manage project timelines for IT updates, upgrades, and system migrations.

Information Technology Manager

The Three Arches (Part-Time) January 2016 - May 2020

• Directed IT strategy and team management aligned with organisational goals.

• Maintained security protocols and disaster recovery plans for data protection.

• Implemented efficient systems for cross-departmental collaboration.

Network Engineer, Duty Office Information Technology

Transcend Support Outsourcing January 2015 - September 2016

• Configured and managed routers, switches, and firewalls to enhance network security.

• Supported VOIP, wireless networking, and global network configurations.

Technology Assistant

Jacir Palace Hotel January 2015 - September 2016

• Maintained network infrastructure and conducted system audits.

• Provided support for PC maintenance, programming, and database management.

Owner and Managing Director

Xtreme Computer & More November 2009 - January 2014

• Led sales, installation, and technical support for servers and workstations.

• Managed network design, CentOS server for DNS, and Debian for web hosting.

PROJECTS

Green Village Digital Transformation

They led the Green Village Digital Transformation project, implementing sustainable technology solutions that optimised resource usage and reduced operational costs, contributing to an eco-friendlier and more efficient organizational model.

IT Infrastructure Overhaul for SOS Children’s Villages

I revamped the IT infrastructure by introducing cloud solutions and optimizing network security, resulting in a 30% improvement in operational efficiency and significant cost savings.

Implementation of Office 365 & Azure Integration

Managed the integration of Office 365 and Azure to streamline communication and enhance data security, reducing downtime by 20% and improving cross-functional collaboration.

Network Security Enhancement

Developed a robust disaster recovery plan and implemented network security protocols that fortified the organization’s data against cyber threats.

EDUCATION

Bachelor of Computer Information Systems and Engineering

Birzeit University, Ramallah, Palestine 2010

General Secondary Examinations Certificate (TAWJIHI)

Minor in High School Silesian Technical School, Bethlehem, Palestine 2006

Diploma of Electricity Supply Industry

Minor in Diploma in Electricity Silesian Technical School, Bethlehem, Palestine 2006

CERTIFICATIONS

• Microsoft Certified Azure Solutions Architect Expert 2024

• Project Management, Sigma University 2024

• Engineering Cisco Meraki Solutions (ECMS1) 2019

• ITIL V3 2017

• Cisco Certified Network Associate (CCNA) 2014

COBIT 2019

SKILLS

Cloud & Infrastructure: Microsoft Azure, Office 365 Administration, Cisco Meraki, Cloud Architecture, Disaster Recovery, Business Continuity

Networking & Security: Network Engineering, TCP/IP, WAN/LAN, VoIP, Firewall Management, Cybersecurity Strategy

Management & Strategy: Strategic IT Planning, Project Management, Budget Management, Team Leadership & Development

Software & Frameworks: ITIL, COBIT, IT Automation, Microsoft Office Suite, Adobe Suite

LANGUAGES

• Arabic (Mother Tongue)

• English (Fluent)

• Dutch (Basic)

Contact this candidate