Front Office Data Entry

Deanna Gamboa

**** ****** ****

Converse, Texas *8109

Cell: 210-***-****

*************@*****.***

Strengths:

• Healthcare Front Office procedures

• HIPPA Compliance

• Electronic Medical Records

• Records Mgmt./Retention

• MS Office Suite

• Strong Communication Skills

• Independent/Flexible

• Multitasker

• Excellent Customer Service

• Mass Event planning/coordination

• High call volume expert

Education:

Wayland Baptist University San Antonio TX June 2020 Bachelor of Business in Healthcare Management

Certificates:

Business Office Technology Applications

San Antonio College San Antonio, TX February 2010

Medical Information Management

Career Quest San Antonio, TX August 2009

Experience:

United Healthcare June 2020 - Current

Senior Navigate4me Govt. Ops.

• Member navigation

• Eligibility

• Claims review

• Gaps in Care

• Coordinate benefits

• Case management

• Prior Authorization

San Antonio Christian Dental Clinic—A Haven for Hope Partner August 2015 - July 2019 Dual role:

Director’s Administrator

• Patient Navigation

• Front Office Operations (MS Office suite, data entry, file, fax, etc.)

• Provider and Support Staff Schedule Coordination

• Patient Intake

• Administrator for all Clinic Director positions

• Provider/Student/Volunteer Administrative Support

• Patient Billing oversight

• Referral coordination

• Mass Special Event coordination

Volunteer Coordinator

• Recruit, onboard and train new volunteers

• Schedule and moderate meetings

• Supervise administrative volunteers

• Coordinate Volunteer and Donor programming needs Deanna Gamboa

4418 Loring Park

Converse, Texas 78109

Cell: 210-***-****

*************@*****.***

Methodist Healthcare Ministries 04/2011 – 07/2015

Wesley Health and Wellness Dental Dept

Receptionist/Scheduler

• Patient Navigation/Intake

• Provider and Support Staff Schedule Coordination

• Front Office Operations (MS Office suite, data entry, file, fax, etc.)

• Patient Billing oversight

• Referral coordination

School Based Health Center 04/2011-02/2014

Receptionist/Scheduler

• Patient Navigation/Intake

• Provider and Support Staff Schedule Coordination

• Provider Administrative Support

• Front Office Operations (MS Office suite, data entry, file, fax, etc.)

• Patient Billing oversight

• Referral coordination

South Texas Blood and Tissue Center 05/2010-04/2011 Donor Coordinator/Scheduler

• Donor Navigation/Intake

• Mass donor event coordination

• Donor Intake/Reporting (demographics, medical hx., etc.)

• Front Office Operations (MS Office suite, data entry, file, fax, etc.)

• Meet/Exceed telephone goals for scheduling donations Bella Optical 02/2010-03/2010

Front Office Receptionist

• Patient Navigation/Intake

• Insurance verification

• Front Office Operations (MS Office suite, data entry, file, fax, etc.)

• Provider and Support Staff Schedule Coordination

• Provider Administrative Support

• Patient Billing oversight

• Referral coordination

Tejas Anesthesia 07/2009-08/2009

Billing Department Extern

• Research/Retrieve Patient Insurance Explanation of Benefits

• Review Outstanding Insurance Claim Status

• Verification of insurance coverage/eligibility

• Billing Office Operations (MS Office suite, data entry, file, fax, etc.)

Contact this candidate