Sr. Devops Engineer
Resume:
Joseph Priolo
Phoenix, AZ *****
******.******@*****.***
ABOUT
Over 15 years of DevOps, SRE Engineering & Solutions Architecture experience in IT, Public Cloud, & On-premise infrastructure. Automation First Mindset - Utilizing Infrastructure as Code (IaC) and CI/CD pipelines to deliver highly available, Zero-Downtime applications. Emphasis on Infrastructure as Code (IaC), Security Best Practices, automation, and scripting processes in on-premise and public cloud environments. TECHNICAL SKILLS
IaC (Infrastructure as Code): Terraform, CloudFormation Cloud Platforms & Services: AWS, Azure Cloud & GCP, VPC, CloudFormation, ECS, Elastic Beanstalk, EC2, S3, Rt. 53, CloudFront, AD Directory Services, Direct Connect, VPC Peering, etc CI/CD Automation: Azure DevOps (TFS), Jenkins, Gitlab, CircleCI, Bitbucket, CodeShip Container / Orchestration: Docker, AWS EKS, Kubernetes & AWS ECS Scripting: Bash Shell, PowerShell, Python, Yaml, JSON, Terraform HCL VMware: ESXi 4.0 – 6.x virtual Datacenter, vCenter & vSphere Networking: LAN, WAN, Protocols, Topologies, Transmission Media, TCP/IP Protocol Suite Security Solutions: Access Control and Auditing, Authentication, Encryption Monitoring: Datadog, New Relic, Nagios XI, Solarwinds, Dynatrace PROFESSIONAL EXPERIENCE
Western Governors University (WGU): Contract March 2025 to May 2025 Staff Cloud Engineer
● Team Lead - Mentoring of Junior engineers
● Architecture & design of complex infrastructure builds
● Creating Runbooks for complex cloud-related tasks for standardized processes Pinnacle Cloud Consultants, LLC July 2023 - March 2025 Solutions Architect / Sr DevOps Engineer
● Focus on working with startups and smaller companies
● Architecting & implementation of new Cloud infrastructure (Utilizing AWS Best practices)
● Design and implementation of CI/CD pipeline framework
● Automating all Infrastructure builds, Code shipping (CI/CD), and other complex tasks using IaC tools such as Terraform and CloudFormation.
Security hardening of Linux server and Windows server OS, including troubleshooting and security patching
● Supporting all Windows & Linux platforms (Ubuntu 14 - 22, Red Hat 6, 7 & 8.x, Amazon Linux 1 & 2)
● Working with Docker container orchestration tools such as AWS ECS, Kubernetes & AWS EKS
● New implementations and fine-tuning of Infrastructure Monitoring tools such as Datadog & New Relic
● 24/7 On-Call Service & troubleshooting of tier 1 outages Mobivity Holdings Corp Nov 2018 - July 2023
Sr. DevOps Engineer / Team Lead
● AWS Cloud Architect: 'Automate everything mindset' - Designed and built highly secure, self-healing, scalable applications
● Linux server management, including security hardening of OS, security patching, and troubleshooting
● Creating complex Bash Shell scripts to automate manual tasks that cannot be automated with CI/CD or IaC tools, including Terraform & Cloudformation
● Implemented & integrated Datadog monitoring into all services in AWS (EC2, ECS, EKS, SSL Certificates). Additionally, setting up alerts for critical service and application metrics
● Worked extensively with Docker technologies, including Docker Compose, Kubernetes, AWS EKS, AWS ECS
● Projects: Architected and implemented new AWS accounts with segregated Development, Staging & Production environments to meet any Security compliance requirements
● Accomplishments: Successfully maintained the SLA of 99.99% Uptime for all critical web applications
& API's
● Worked with multiple teams to migrate the company's core applications from single server designs to Secure and highly available, auto-scaling with Zero-Downtime deployments (CI/CD)
● Mentored junior DevOps team members
US Foods, Inc. Dec 2017 - Nov 2018
Sr. DevOps Engineer
● Led a large DevOps team to complete projects involving multiple teams while implementing new technologies and training junior-level engineers.
● Implemented AWS Cloud architecture and builds using best practices & designed automated builds using IaC (Infrastructure as Code) with Terraform and/ or CloudFormation
● Zero-Downtime code deployments via CI/CD using Blue-Green or custom Rolling Update scripts.
● Worked with several CI/CD tools such as Chef, Bamboo, Bitbucket, etc.
● Configured New Relic APM/ infrastructure monitoring for Application performance & server (clusters) metrics
● Scripting languages: Bash shell (Linux), PowerShell, Batch, Python, Ruby, YAML, etc.
● VMware View 7.x VDI Citrix XenDesktop 7.15 Architect and engineer
● BIG-IP F5 Load balancer with LTM, APM version 12.x LifeLock / Symantec Feb 2015 - Aug 2017
Sr. Site Reliability Engineer (DevOps)
● AWS Cloud design: Built and deployed highly available, elastic, and auto-scalable systems
● Created CloudFormation scripts to automate the build of complex server stacks
● Linux administration, Red Hat Enterprise 6, 7
● VMware ESXi 5, 6 w/ vSphere, vCenter
● Citrix XenApp 6.5 farm administration XenDesktop 7.7 architect & design NetScaler VPX & MPX
● SCCM 2012 administration: Security & compliance patching. Application / OS images packaging & deployment
● Created custom dashboards for Application uptime and server metric alerts using NAGIOS XI monitoring suite. I also leveraged SolarWinds monitoring tool to create alerts on networking metrics. PEI-Genesis Corp Dec 2012 - Feb 2015
Systems Engineer
● Primary of Citrix XenApp XenDesktop 7.5 farm, MS Exchange 2010, 2013 servers, and VMware ESXi 5.x environment for a Global company with 30 branches in 9 countries. Linux administration - SUSE Linux
● Responsible for application virtualization, XenApp PVS services, and streaming desktops via Wyse thin clients. Managing and maintaining NetScalers, XenApp PVS Golden Image, Active Directory, and GPO/ GPP implementation. Scripting via PowerShell, Bash, and Batch files to automate complex, infrastructure tasks. Documentation of Standard Operating Procedures.
● Other duties encompassed WSUS servers, PKI infrastructure, and KMS licensing server
● Completed large-scale DataCenter migration project to offsite, 'Co-Lo' facilities. DC Model is fully Active-Active. Implemented technologies: VMWare ESXi 5.5 clusters, XenDesktop 7.5 server farm, and Exchange 2010 & 2013 Cross-Site DAG. New infrastructure included full redundancy, High Availability, and DC failover. Load balancing solutions on Citrix NetScaler MPX appliances AstraZeneca Pharmaceuticals, Inc. Dec 2011 - Dec 2012 Systems Engineer
● Managed Active Directory, Group Policies, and client OS deployments via enterprise imaging tools, including but not limited to SCCM Server 2007, Citrix Server, VPN Client, MS Exchange, Microsoft Lync, and Network connectivity issues
● Responsible for troubleshooting complex software and hardware issues in mixed Windows XP and Windows 7 environments
Lockheed Martin Corp. Jun 2011 - Dec 2011
Desktop Support Team Lead
● Enterprise operations IT support, responsible for assisting 6,000+ end users on a vast 29 building campus. Duties included (but not limited to) response to Level II service tickets
● An integral part of the team assigned to deploying 2000+ new HP & DELL laptops/ desktops. Imaging, configuration, and deployment of new assets. Troubleshooting complex software compatibility issues for Windows XP to Windows 7 migration
Marathon Deployment Nov 2010 - Jun 2011
Systems Administrator
● Response to work orders in the South Jersey area. Tasks included infrastructure consultation, onsite implementation & troubleshooting of Citrix, Exchange, and SCCM server setups, desktops and laptop PCs running Windows Server 2003 / 2008 R2, Windows XP, Vista, Windows 7, and Mac OSX. New software installations, updates, patches & hotfixes. Hardware upgrades and repairs, virus detection and removal.
EDUCATION AND CERTIFICATIONS
A.S. in Network Communications & MIS with Microsoft Systems - Lincoln Technical Institute CKA (Certified Kubernetes Administrator)
AWS (CSA - Certified Solutions Architect Professional) CCNA (Cisco Certified Network Associate)
MCSE (Microsoft Certified Systems Engineer)
CCA-V (Citrix Certified Associate – Virtualization) CompTIA (A+)
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