JOERIZA CLAIRE BRADFORD
SOCIAL MEDIA COORDINATOR
Experience
Home Childcare Provided Aug 2020 – Nov 2022
Jeffco Inc Anchorage, AK
• Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Supervise outdoor activities such as walks or playground visits ensuring safety at all times.
• Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
• Plan and prepare meals, snacks, activities and outings appropriate to the age of the children.
PET COUNSELOR JAN 2024 APRIL 2024
PETLAND INC MARY ESTHER, FL
PROCESSED SALES TRANSACTIONS ACCURATELY WHILE ACHIEVING MONTHLY SALES GOALS. EXPLAINED RETURN AND EXCHANGE POLICY TO ENFORCE, AND ACCEPTED MERCHANDISE FOR REFUNDS OR REPLACEMENT WITH DIFFERENT ITEMS.
PROVIDED PUPPY PLAY TIME WITH CUSTOMERS WHILE ENGAGING IN CONVERSATION AND PITCH SALES. ISSUED SALES PROMOTION MATERIALS TO CUSTOMERS TO BOOST SALES. HOSTESS & SERVER JUL 2022 – NOV 2022
SUSHI YA ANCHORAGE, AK
• DEVELOPED LONG-TERM RELATIONSHIPS WITH CUSTOMERS TO INCREASE OPPORTUNITIES FOR REPEAT BUSINESS.
• ACCOMMODATED GUESTS WITH CHILDREN AND SPECIAL NEEDS TO PROMOTE COMFORTABLE DINING EXPERIENCE
• DELIVERED OUTSTANDING SERVICE AND SUPPORT FROM INITIAL INTERACTION TO FINAL DEPARTURE, MAINTAINING LOYAL CLIENTELE
• SUPERVISED ACTIVITIES OF DINING ROOM STAFF TO MAINTAIN SERVICE LEVELS AND SUPPORT GUEST NEEDS. 850-***-****
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Contact
Summary and Skills
Results-oriented customer service professional with over five years of experience in fast-paced environments. Proven ability to build strong customer relationships, manage multiple tasks, and exceed performance
expectations. Seeking a challenging role that leverages interpersonal skills and offers opportunities for
professional growth and work-life balance.
Skills
Schedule Coordination expertise
ADMINISTRATIVE TASKS
Verbal ang Written Communication
Abstract Painting
Organization
English
TAGALOG
Language
715 Foxwood Drive
Jacksonville, AR 72076
Conflict Resolution
Attentive to detail
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Multitasking and Time Management
CUSTOMER CARE SPECIALIST
Food Service Attendant Jul 2023 – Nov 2023
Thai Siam Cuisine Crestview, FL
• Verified accuracy of orders before delivering them to customers' tables.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Ensured that food was served promptly after being prepared by the kitchen staff.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items. Retail Cashier Mar 2018 – Sept 2018
Forever 21 Anchorage. AK
• Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
• Reported suspicious behavior, incidents and theft to support loss prevention.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Performed opening and closing duties such as counting money, reconciling cash drawer. Fast Food & Counter Worker Mar 2016 – Sept 2016
McDonald’s Anchorage. AK
• Provided exceptional service that reflected restaurant standards and core values.
• Delivered top quality customer service while managing multiple tasks.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Completed end-of-shift reports including daily sales summaries and store reconciliations accurately. Education History
High School Diploma
Anchorage, AK
2018
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