Customer Relations Service
Resume:
Richard Fan
650-***-**** ********@*****.***
PROFESSIONAL SUMMARY
Recently immigrated from China, bringing over 13 years of experience in customer relations, problem-solving, and communication. Have about 25 years of driving experience. I have driven
In diverse weather conditions and terrains-crossing snow-capped mountains, high-altitude plateaus, rural Dirt roads, highways and so on.
Proficient in bilingual communication (Mandarin & English) with a deep understanding of diverse customer needs and cultural sensitivity. Quick learner, strong work ethic, and committed to professional growth and success.
EXPERIENCE
D&B Company- South San Francisco, CA, U.S
Driver and Deliver 2025.01-now
●Sort the goods every day and be responsible for accurately assigning different
Vehicles according to the destination, and the drive the truck to transport them
to the customer’s destination safely and quickly.
● Ability to skillfully pick and carry up to 50 pounds of freight at any time.
● Ability to use navigation to drive the vehicle to the destination.
● Obey the leadership’s arrangement, be helpful, team-oriented, and have good
Team spirit. Good learning for new stuffs.
Chengdu Cultural and Media Company – Chendu, China
Event Manager 2016 – 2023
●Met with clients to understand event goals, budgets, and desired outcomes, providing tailored recommendations.
●Developed comprehensive event plans, including timelines, budgets, vendor selection, catering, entertainment, and logistics.
●Created marketing strategies to promote events and attract attendees.
●Oversaw event setup, staff management, and resolved any issues that arose during events.
EDUCATION
South San Francisco Adult School – SSF, CA
English Classes
Sichuan University – Sichuan, China
Bachelor of Science: Electrical Engineering and Automation
SKILLS & COMPETENCIES
Customer Service & Client Relations Conflict Resolution & Problem-Solving Team Leadership & Staff Training
Skillful in driving.
Bilingual: Mandarin & English
Contact this candidate