Sales Manager High School
Resume:
APOLINAR
DURAN
**@**************.***
New York, NY 10701
Professional sales leader with proven track record in driving revenue growth and optimizing sales strategies. Strong focus on team collaboration, ensuring adaptability to changing market conditions, and achieving results. Expertise in customer relationship management, sales forecasting, and staff development, with keen ability to motivate and lead teams towards surpassing targets. Renowned for strategic planning, effective communication, and unwavering commitment to excellence.
PROFESSIONAL SUMMARY
SKILLS
• Automotive Sales
• Consultative Selling
• Customer Service
• Communication
• Bilingual
• Client Relations
• Contract Negotiation
Strong understanding of
inventory control
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• Strong work ethic
• Reynolds & Reynolds
• DealerTrack
• Mdesking
Westchester Community College
Valhalla, NY • 05/2011
Associate of Applied Science:
Marketing
GPA: 3.4
Gorton High School
Yonkers, NY • 06/2008
High School
EDUCATION
Sign and Drive NY - General Sales Manager
01/2020 - Current
Atlantic Chrysler Jeep Dodge Ram - Sales Manager
East Islip, NY • 05/2018 - 12/2020
Manhattan Jeep Chrysler Dodge Ram - Desk Manager
New York, NY • 05/2017 - 05/2018
WORK HISTORY
• Luxury Cars sell
Develop and maintain positive relationships with employees, customers, factory representatives, and vendors
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• Train, lead, and develop the sales staff
• Achieve and exceed manufacturer performance objectives
• Manage new vehicle inventory, including ordering and dealer trades
• Self-motivated, with a strong sense of personal responsibility. Evaluate customer needs throughout all sales process phases and achieve a 95% customer satisfaction rate
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Accompany customers on test drives, collecting identification and insurance information beforehand
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Educate customers regarding features, maintenance needs, standard equipment, and special feature packages to exceed sales quotas
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Negotiate deals and follow up with customers after sales, boosting repeat customer rates
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Handled customer relations issues, enabling quick resolution, and client satisfaction.
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Increased sales revenue by developing and implementing effective sales strategies.
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Increased sales revenue by developing and implementing effective sales strategies.
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Handled customer relations issues, enabling quick resolution, and client satisfaction.
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Led a successful sales team by providing motivational coaching and performance-based incentives.
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Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
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• Consistently met or exceeded quarterly sales targets through Manhattan Jeep Chrysler Dodge Ram - Service Advisor New York, NY • 01/2016 - 05/2017
diligent effort and persistence in closing deals.
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
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Maintained high customer satisfaction standards to meet or exceed targets.
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Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
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Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
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Enhanced customer satisfaction by providing timely and accurate service recommendations.
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