Customer Service Talent Acquisition
Resume:
Cathy Bondurant
Akron, OH *****
*******@*****.***
Skills
Talent acquisition Conflict resolution Compliance monitoring Employee retention Customer service Americans with disabilities act Benefits administration Employee engagement Staffing agency coordination Onboarding process Talent management Staff hiring and terminations Employee counseling Information protection New hire orientation Workers compensation ADA
Time tracking / Payroll administration Documentation and recordkeeping Experience
February 1999 - January 2025
Kelly Services - Talent Advisor
● Interpreted and explained human resources policies and procedures or regulations
● Ensured accurate recordkeeping of all recruiting activities
● Assisted with customer requests and questions to improve satisfaction
● Recognized by management for providing exceptional customer service
● Analyzed job requirements and prepared job postings for internal and external use
● Provided essential support to address individual HR needs of employees
● Established and maintained trusted relationships around the organization to optimize business and employee experience
Education
Ellet High School, Akron, OH - Diploma
Some college courses
Awards
Presidents Award Recipient 2020 and 2023
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