Product Manager Specialist
Resume:
Bhupinder Kohli
Certified Product Manager Az*** & Gen AI certified
*.*******@*****.***
EXPERIENCE
● +18 years of results-driven experience across leading corporate companies in Banking, Core IT, Pharmaceutical and Legal IT.
● Education in STEAM, Corporate Communication, IT & Economics.
● Strong technical writing, verbal communication, and presentation skills
● Member of Center of excellence, AI adoption and fast release adoption.
Key Skills & Tools
Technical & PM
Skills
Tools & Platforms
Product
Lifecycle
Management
Jira, GitLab, Rally, MS Project
Agile/Scrum
Methodologies
Confluence,, Figma
Cloud: IaaS &
SaaS
DevOps, DevCloud, Mainframe
Roadmapping &
KPIs/OKRs
Google Analytics, SQL
CI/CD
Automation
GenAI, Co-Pilot, Chatbots
Data Analysis &
Visualization
APIs, React/Next.js, Authentication Systems
️ Experience Highlights
UBS, Weehawken, NJ — Dec 2014–Present
Roles: Product Specialist, Scrum Master, Center of Excellence Member Employers: UBS (Direct), HCL Tech, Cognizant
Cloud Migration Leadership
● S: Oversaw cloud migration for Legal IT application(s) and prepared the Test Responsibilities
Product Manager with
expertise in Technology
Modernization
Successfully defined
Customer requirements based
on product roadmap.
Ensured product vision has been
acknowledged and understood by
the team and stakeholders .
Agile SDLC model: Backlog
management Define Iteration
Goals
Manage task prioritization on Agile
board
Identified challenges and product
requirements.
Strategic roadmap for Solution to
meet business requirements.
Risk Mitigation
facilitate the delivery of product
SDLC
Successful development of
DevCloud Network Design,
Price Optimization, API
designs
Authentication & Authorization
process on Business frontend
and Technical components.
Drive Continuous
Integration/Continuous
Testing/ Continuous
Deployment
Define user stories; Refining
backlog; Define Iteration Goals
Execute the Automation Test &
building BDT for User Acceptance
Testing
Automated release pipelines
environments for Wealth Management silos.
● T: Required scalable, secure infrastructure with near-zero downtime.
● A: Led SDLC planning, collaborated with DevOps/InfoSec, and managed stakeholder alignment.
● R: Achieved 99.9% uptime, reduced costs by 40%, improved latency by 50%. AI Chatbot for Legal IT
● S: Developed NLP-powered chatbot to support client inquiries and legal documentation.
● T: Targeted response time reductions and accuracy improvements.
● A: Conducted user research, prioritized features, partnered with ML teams.
● R: Cut resolution times by 60%, delivered 4.8/5 user satisfaction. Modernization & Agile Transformation
● Defined and delivered multi-year product SDLC roadmaps from inception to post-Go-Live.
● Facilitated DevCloud onboarding and architectural documentation with Solution Architects.
● Acted as the bridge between Agile PODs and Product Strategy, aligning OKRs and sprint goals.
● Promoted AI-based product solutions including document generation, Co-Pilot tooling, and automation testing.
Business & Technical Synergy
● Created user stories and backlog refinement strategies.
● Defined iteration goals and performed velocity/capacity assessments for Agile teams.
● Led the delivery of technical solutions: DevCloud network design, API design, pricing engines, and security architecture.
● Owned product KPIs and conducted deep insights for continuous improvement. Law Office of Kesab Seadie, NYC
Role: Computer Systems Analyst (Sep–Nov 2014)
● Delivered Agile SDLC for Legal IT; successfully launched digital tools under tight timelines.
Cisco Systems (Client) – Tanisha Systems
Role: Computer Systems Analyst (Jun 2013–Aug 2014)
● Analyzed business process and data for support forum migration; delivered actionable insights for platform overhaul.
Google – AdWords, India
Role: AdWords Analyst (Jan–Aug 2008)
● Managed AdWords quality assurance across verticals including pharma, retail, and education.
Data flows & upstream/
downstream integration.
TECHNOLOGIES
Gen AI, chatbot and Co-pilot
DevOps,
DevCloud, (IaaS, SaaS),
distributed or Mainframe
applications..
Confluence, GitLab, Jira, Basecamp,
Rally
MS Project, MS Teams
Artifacts: Solution Architect Design,
Functional and Non-functional
Documents
Analytics, Google Analytics
EDUCATION
Master of Mass Communication,
Guru Nanak Dev University 2003
Bachelor of Arts with
Economics Honors and Communicative
English 2001
Digital Media Marketing, New York
University - April 2012.
CERTIFICATION
Agile Scrum Master UBS university
(2015))
Risk Management, UBS University (2021,
2018)
Cloud application management,
PluralSight 2022
Microsoft AZ 900 Certified Dec 2022.
GenAI certified 2024.
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