Fine Dining
Resume:
JEAN
BURNS
Blue Island IL 60406
**********@*****.***
SKILLS
● Highly
dependable,flexible,
organized, and
personable server
● Dedicated to ensuring
customer satisfaction
by remaining
accessible and
friendly
● Exceptional
interpersonal and
team building skills
with an aptitude for
building rapport with
a diverse range of
customers,
managers, and
colleagues
● Thorough knowledge
of menu offerings,
including gourmet
food & wine pairings
● Skilled at anticipating,
identifying, and
fulfilling guest needs
and clarifying special
orders
● Success multitasking
while remaining
professional and
courteous in fast
paced environments
● Consistently
Maintains a polished
and professional
upscale appearance
SUMMARY
Server committed to providing guests with an extraordinary dining experience. Executes flawless service and genuine hospitality. Professional skills are unique and show a balance of sales and personalized service. Over ten years of experience in fast-paced casual and high-end fine dining has produced abilities to increase sales to guests and create repeat clientele. Professional reputation and known for service, reliability, and honesty.
EXPERIENCE
AneMoNe Caffe
Palos Heights, IL —03/2015-02/2016
Manager/Server
● Verbal presentation of specialty appetizers, entrees, and desserts to guests .
● Scheduled the F.O.H. staff, coordinated and met needs of each employee,and filled staffing demands according to the reservations.
● Regularly follow-up with guest tables and promptly fulfill additional requests.
● Collect payments and balance transactions with receipts.
● Trained and educated all F.O.H. staff.
Syl’s Restaurant & Lounge
Rockdale, IL — 2003-2012
Server
● Verbal presentation of specialty appetizers, entrees, and desserts. Recommended food and wine pairings.
● Provided, accurate timed service of each course of the meal.
● Consistently higher check averages by suggesting and selling additional 3 courses with a la carte entrees
● Continually visited guest tables to promote inviting and attentive service.
● Significantly increased guest check averages by promoting appetizers, suggesting soup or salad as 1st course, specialty entrees, wine selections, after dinner specialty coffee drinks and presenting dessert tray.
Amazon IGQ1
Fulfillment center
Markham IL — 2024-2025
Warehouse Associate
● Followed Amazon’s work assignments, follow all safety guidelines, met expected goals on labor tracking,without direct supervision
● Always a positive attitude to rally team to meet expected goals REFERENCES
Available upon request.
Contact this candidate