Project Management Process Improvement

Austin Belcher

Arvada, CO ******.*.*******@*****.*** 720-***-**** www.linkedin.com/in/austinbelcher PROFESSIONAL SUMMARY

Detail-oriented and customer-focused professional transitioning into IT and Cybersecurity with strong experience in data analysis, process improvement, and project management. Currently building technical expertise through specialized training in cybersecurity, with hands-on experience in tools like Wireshark, Splunk, and Metasploit. On track to earn CompTIA Security+ certification, with a commitment to applying analytical skills and technical knowledge to contribute to IT or cybersecurity teams. Aiming to transition into a cybersecurity role, leveraging training, project management, and a customer-centric mindset to safeguard organizational systems and data. EDUCATION

University of Colorado Boulder Boulder, CO

Cybersecurity Certificate June 2024 – April 2025

Courses: Networking, Microsoft Security, Linux Security, Cloud Computing Berea College Berea, KY

Bachelor's Degree - English, Concentration: Writing CERTIFICATION & SKILLS PROFILE

Certifications: CompTIA Security+ (Expected: June 2025) Operating Systems: Windows OS, MacOS, Kali Linux, Active Directory Networking: TCP/IP, LAN/WAN, DNS, VLANS, VPN, Firewalls, AWS, Cisco Packet Tracer Programming Languages: Python, PowerShell, SQL, HTML/CSS, JavaScript Tools: Wireshark, Splunk, Metasploit, Snort, Burp Suite and Nmap PROFESSIONAL PROJECTS

Cybersecurity Labs & Projects University of Colorado - Boulder June 2024 – April 2025 Wireshark Analysis Analyzed .pcap files to uncover network vulnerabilities, and trace communication patterns.

● Filtered packet types such as DNS and ICMP (Ping) to trace interactions with specific hosts and pinpoint the origin of communication attempts.

● Conducted a deep dive into packets targeting the 8.8.8.8 host, a widely used public DNS server, to analyze routing paths, identify anomalies, and assess potential security risks.

● Discovered critical IP address details of source hosts, enabling the identification of key communication behaviors and potential areas of vulnerability in the network infrastructure. PROFESSIONAL EXPERIENCE

Covius, Glendale, CO January 2025 – To Present

Compliance Auditor

● Building timelines and compiling supporting evidence for compliance audits of various financial institutions. Specialized Loan Servicing, Greenwood Village, CO June 2012 – May 2024 Special Loans Associate III

● Drafted, updated, and maintained department policies and procedures, as well as DSI and amortization tools, pertaining to SCRA loans and acted SME for conventional loans, HELOCs, fixed-rate DSI loans, standard ARMs, option ARMs, interest-only structures, FRLOs, step-rate loans, and other modified structures.

● Leveraged Sagent’s LoanServ for accurate loan servicing and compliance alignment and utilized process analysis to ensure efficiency and adherence to compliance requirements.

● Led project management efforts to test, re-engineer, and update processes, including daily, weekly, and monthly monitoring reports, reducing redundancies, increasing efficiency, and achieving objectives.

● Trained fellow associates in calculating interest, reporting functions, Excel functions, building APIs, and general policy and procedure as mandated by the SCRA, RESPA, GLB, FDCPA, ECOA, FHA, ADA, TILA, HOEPA, AML, and FCRA.

● Collaborated with Application Support, Business Controls, Foreclosure, Legal, Process Automation, & Loss Mitigation to implement corrections, perform quarterly debug testing, and develop automation logic.

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