office manager

Lien Le

San Jose, CA 408-***-**** ****.******@*****.*** linkedin.com/in/lien-le-0919b7133

EXPERIENCED OFFICE & ADMINISTRATIVE MANAGER

Dedicated Office and Administrative Manager with extensive experience in operations, customer service, and office administration. Proven ability to streamline processes, manage budgets, and lead teams to achieve organizational goals. Bilingual in Vietnamese with strong proficiency in MS Office, QuickBooks, and industry-specific software. KEY EXPERTISE & CORE ACCOMPLISHMENTS

Office Management Administrative Support Team Leadership Customer Service Financial Processing Process Improvement Inventory Control Vendor Negotiation Data Entry & Analysis

● Successfully managed office operations, including budgeting, invoicing, and procurement, resulting in improved efficiency and cost Davllx3.

● Led a team of 30 staff members, fostering a collaborative environment and enhancing team productivity.

● Streamlined inventory and supply chain processes, reducing delays and optimizing resource allocation.

PROFESSIONAL EXPERIENCE

Office Manager

TNT Precision Machining - San Jose, CA

05/2023 - 02/2025

Oversaw daily office operations, managed client communications, and handled financial transactions.

● Managed calendars, meetings, and company events to ensure smooth scheduling.

● Prepared quotes, handled pricing negotiations, and maintained customer relationships via phone and email.

● Processed accounts payable and receivable, managed payroll, and maintained office budgets using QuickBooks.

● Ordered office supplies and equipment, ensuring cost-effective procurement.

● Followed up with customers on quotations and materials, maintaining high customer satisfaction

● Ensured compliance with health and safety policies, updating procedures as needed. Administrative Assistant

Accu Machine Inc. - San Jose, CA

08/2021 - 04/2022

Supported procurement, inventory management, and administrative functions to optimize manufacturing operations.

● Evaluated and negotiated quotes with vendors, managing raw material procurement.

● Placed purchase orders and managed inventory levels to meet production schedules.

● Expedited materials and tools, ensuring timely delivery and cost control.

● Followed up on lead times and material shortages, sourcing alternatives when necessary.

● Verified quality and quantity of received goods, maintaining accurate records.

● Handled phone communications and maintained purchase order documentation. Front Office Manager

Hionix Inc. - San Jose, CA

02/2021 - 07/2021

Managed front office operations, including visitor management, communication, and administrative support.

● Screened and directed incoming calls, managing correspondence efficiently.

● Monitored visitor access, issued passes. and maintained sign-in procedures.

● Assisted with HR functions such as offer letters, terminations, and benefits administration.

● Managed bookkeeping, parts ordering, bill payments, and expense tracking.

● Oversaw office inventory and organized company events.

● Processed outgoing shipments and maintained vendor relationships. Data Entry & Shipping Associate

4Wholesale Corp USA - San Jose, CA

04/2020-10/2020

Performed data entry, inventory management, and shipping support to ensure accurate record-keeping and order fulfillment.

● Entered customer and account data accurately within tight deadlines.

● Verified data accuracy and prepared source documents for digital entry.

● Operated office equipment such as fax machines and scanners.

● Counted and verified store inventory, maintaining official records.

● Manage product logs and supplies to ensure stock accuracy. Team Lead / Supervisor

Food+ Career by Compass - Mountain View, CA

11/2019 - 03/2020

Led a team of 30 staff members, ensuring efficient daily operations and high service standards.

● Supervised daily tasks, maintained team morale, and supported staff development.

● Ensured compliance with food safety and company policies.

● Coordinated team schedules and delegated responsibilities effectively.

● Maintained high standards of cleanliness and customer service. Hospitality Management Intern

Tood, Career ov comnass - Mountain Yiew. CA

08/2019 - 11/2019

Gained hands-on experience in food service management, menu planning, and team coordination.

● Input recipes, ingredients, and allergens into management systems

● Assisted in supervising front and back of house teams of over 20 staff.

● concucced racilty wak-cnroutns lo cusure cleaniness and reaciness.

● Delegated tasks to maintain service quality for over 500 clients.

● Learned about food safety, allergen management, and team communication.

● Reconciled invoices and maintained food industry standards. Cook I

SAP Center - San Jose, CA

09/2016 - 05/2019

Prepared desserts and managed catering and salad bar sections during events.

● Supported catering operations, ensuring timely fulfillment of orders.

● Prepared a variety of desserts, maintaining quality standards. Customer Service Associate

West Wind Capitol Drive Ins - San Jose, CA

02/2014 - 10/2016

Provided excellent customer service, managed transactions, and promoted products.

● Handled ticketing and cashier duties efficiently.

● Prepared and sold food at concession stands.

● Promoted products to increase sales and customer satisfaction. Administrative Support

Evergreen Valley College - San Jose, CA

2011 - 2012

Supported administrative functions including data entry and filing.

● Performed data entries, office tasks, and general office duties.

● Maintained cleanliness and organization of work areas. Education

Bachelor of Science in Hospitality, Tourism, & Event Management May 2021 San Jose State University - San Jose, CA

Skills & Additional Information

● MS Office Suite (Outlook, Excel, Word)

● QuickBooks

● E2 Software

● Fishbowl Inventory

● Data Entry & Management

● Bilingual: Vietnamese & English

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