Customer Service Relations

AHEZAZ GHARANA

Muttrah, Oman

+968******** +917********* ****************@*****.***

Date of birth (ooo ceecccccceceeeee 04/01/1996 Nationality 20000 eee ce cece cceeccceueeecs Indian

Place of birth ooo. ooo cee ccec ccc ceececcuueeeee India

PROFILE

Dynamic and results-driven Sales Associates with a proven track record of driving revenue growth and delivering exceptional

customer service. With extensive experience in sales, customer relations, and store management, I bring a valuable combination

of leadership, communication, and decision-making skills. I possess a strong ability to work under pressure, along with a

keen desire to continue advancing in the field of sales. My dedication to learning and adaptability, coupled with my creative

problem-solving abilities, enables me to excel in any sales environment.

EMPLOYMENT HISTORY

efe Watch sales person, A-ome watches 2220.02... ee eee eeteeceeeeeeeeeenes Aug 2013 — Jun 2015

Mandvi - Kutch

* Conducted product demos in person and virtually, resulting increase in sales.

* Introduced new products to customers via in-person events and digital campaigns.

* Utilized product knowledge to make personalized product recommendations to customers

* Increased customer loyalty by providing an exceptional customer experience

* Developed relationships with customers to increase repeat business

> Jewellery sales associate, Makhdoomi jewellers 21.2... o.oo... cece ccc ccc ec ccc ee cece ecu ens Dec 2015 — Aug 2016

Mandvi - Kutch

* Developed and implemented an effective sales strategy that increases sales in the assigned region.

* Utilized sales techniques and strategies to build customer relationships and close sales.

* Reorganized store layout to improve product visibility and customer flow.

* Assisted customers with locating items and providing product information

. Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

* Utilized sales techniques and strategies to build customer relationships and close sales.

@ Sales Associate, Abdullah Sattardina & Co.L.L.C ( Jewellery Showroom) ) . 22... May 2017 — Present

Muscat

* Actively engage with customers to promote and sell company products,

* providing personalized assistance and ensuring customer satisfaction.

+ Effectivelycontribute to achieving sales targets and maintaining a positive brand image through exceptional

customer service.

* Created an online presence that increased customer engagement.

* Analyzed customer feedback and suggested strategies for improving customer experience

* Exceeded sales targets in a challenging economic environment.

EDUCATION

it Shel Ramalcrishna MISH SOOO, casa cennasax wenmetnacireainconcmaldsanistmncaiauaiammineaaaeatiena Mar 2016 — Mar 2017

Higher secondary school certificate

Completed course externally.

SKILLS

Communication Customer Relations

Fast Learner Inventory Management

Time Management Communication Skills

Ability to Work Under Pressure Customer Service

Arabic Very good command Hindi Native speaker

siniwbawulaa eaewdebaniees enstinetebe Highly proficient GUAT. ucwatwesinaswinrin cme nmeweciaceuysne IVER IDEORED

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