Sales Executive Customer Service

Home Address: E-mail: *************@*****.***

**, ***** ****** *****: 234-703-***-****

Ikorodu, Lagos.

OGUNGBAYI GBENGA KOLAWOLE., Bsc.

Career Objective:

I am a result driven and committed person with excellent communication skills and high level of job commitment. Multi-skilled with ability to plan and mangage territories, rendering selfless qualitative service to a reputable Organization with a view to actualize organization goals, using my acquired knowledge for the purpose of building good reputation and growth of the organisation. WORK EXPERIENCE:

COMPANY POSITION DEPARTMENT

SMARTFLOW TECHNOLOGIES LTD Sales Executive Retail

(2024-till date)

Key Responsibilities

• I developed and implement effective sales strategies to drive business growth in the key market and to drive long-term busines opportunities.

• Trends and opportunities we're identified and Analysed inorder to track competitor activities

• I provide regular sales performance report on mortality, sales metrics, customers response, and insights to the business unit head.

• Managed, co-ordinate, and monitor activities of sales within the designated states

• Identified, developed and set up new business locations and improve alternate services delivery.

• I worked closely with the sales team, finance, customer service and other teams to align sales effort with company objectives and enhanced the overall customer experience

• Submitted regular reports to management on motility, sales progress and customer responses

• Developed new sales strategies and creatively resolve any customer issues

• Led high level negotiations with potential clients and close large-scale sales. COMPANY POSITION DEPARTMENT

GENESYS ENGR SERVICE LTD Sales Executive Sales

(2022-2024)

Key Responsibilities

• Research potential clients and developed a clear and concise pitch highlighting our products and service benefits as regarding solar panels, installation service and solar solutions

• Participated in market research activities to identify new business opportunities, contributing to a better understanding of competitive dynamics in the solar in the solar industry

• Pioneered the use of a CRM system for the sales team, improving lead tracking and sales forecasting accuracy

• I recognised customers complaints, asked clarifying questions and determine the best course of actions

• Provide sales performance and site visit activities for the week

• Provided assistance and support to cross-functional teams, ensuring seamless project execution and achieving shared goals.

• Successfully completed various special projects and tasks assigned by management, demonstrating adaptability and flexibility.

COMPANY POSITION

DEPARTMENT

ONWARD SPECIALIST HOSPITAL Data entry/Admin officer Administrative

(2017-2018)

Key Responsibilities

• Accurately inputted patient records and updated hospital database, ensuring data integrity and confidentiality.

• Prepared and submitted regular reports on expenses, identifying areas for cost optimization and providing recommendations for improvement.

• Managed and maintained accurate up-to-date patient records, ensuring easy retrieval and accessibility

• Identified and resolved problems, implementing effective solutions to improve processes and outcomes

STRENGTHS:

• Good Analytical, Numerical, Inter personal, Problem-solving, Communication and Leadership skills.

• Good team spirit, efficient and effective ability to work under pressure without supervision.

• Computer application skills (Microsoft Excel, Microsoft Word and Power Point). TECHNICAL AND INTELLECTUAL SKILLS

• Microsoft office suite – Word, Excel, Power point and Database

• Customer relationship management tools (CRM) and other software such as Hubspot, Slack, Intercom and Google tools

• Ability to learn very fast and accept unusual challenges

• High adaptability, mobile, patient risk-taker who is open to new ideas

• High motivated self-started who takes initiative with minimum supervision

• Seamless verbal and written communication and business etiquette. ACADEMIC QUALIFICATIONS/CERTIFICATES

INSTITUTION QUALIFICATION DATE

• Esae University Republic of Benin B.sc Computer Science 2013-2016

• Classic info Technology limited Data processing certificates 2019 PERSONAL DATA

Gender: Male

Marital status: Single

Nationality: Nigerian

State of Origin: Ekiti

REFEREES: To be provided on request

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