Software QA Engineer

SAI KIRAN KOLUGURI Dallas,Texas, *****

SOFTWARE DEVELOPMENT ENGINEER IN TEST 469-***-**** ****************@*****.*** linkedIn PROFESSIONAL SUMMARY

● Automation tester with 4+ years of experience in test case development, implementation, validation of software behavior, and product reliability improvement. Well versed with Selenium, API Testing and defect tracking (JIRA), and CI/CD integration.

● Skilled in test planning and execution, ensuring comprehensive validation and high-quality software delivery.

● Strong exposure to Agile methodologies, actively participating in scrum meetings, sprint planning, and defect triage discussions.

● Expertise in CI/CD pipeline integration, optimizing automated test execution for seamless software releases.

● Adaptable and self-sufficient, quickly learning new technologies to deliver quality results.

● Strong communicator, aligning QA, Dev, and Product teams to streamline testing processes.

● Passionate about training and collaboration with cross-functional teams to deliver high-quality software.

● Actively mentored juniors & seniors provided knowledge-sharing sessions and improved overall test team efficiency. WORK EXPERIENCE

SOFTWARE QA ENGINEER SERVICE NOW 05/2022 – 08/2023

● Managed UI automation with selenium java, sustaining smoke test cases run through Jenkins, maintaining 100% pass rate.

● Operated in QE team, granting final quality approval for patches, backports, and other releases, guaranteeing defect-free deployment.

● Achieved 100% test failure follow-up on nightly Jenkins runs, coordinating with test case owners for immediate resolution.

● Supported the implementation of an automated email system, improved follow-ups by 60%, and minimized manual effort.

● Developed and applied automated workflows to automate ServiceNow QE processes, saving 80% of manual effort.

● Aided other business teams in automating integration scripts, sustaining 98% automation success rate and enhancing test coverage.

● Developed end-to-end test strategies, enhancing functional, regression, and exploratory testing coverage.

● ServiceNow scripting skilled, for developing internal standalone projects to automate the manual process to conserve effort. SOFTWARE DEVELOPMENT ENGINEER IN TEST COGNIZANT 03/2019 – 05/2022

Developed and maintained Selenium, Java, Cucumber BDD test automation framework with Spring Boot, improving test scalability and maintainability across projects by significantly reducing manual testing efforts.

Improved Jenkins pipeline success rate from 65% to 85%, reducing flaky test failures and accelerating release cycles.

Collaborated with cross-functional teams to streamline defect triaging, reducing bug resolution time for sprint efficiency.

Optimized data-driven and regression testing, boosting test coverage by 40% and ensuring seamless banking workflow integration.

Automated REST API testing using Postman, Rest Assured integrating tests into CI/CD for robust backend validation.

Validated millions of financial transaction records using SQL, AWS (Lambda, EC2, S3, EMR), ensuring data security and compliance.

Developed documentation for automation frameworks that standardized processes across teams and reduced onboarding time.

Enabled proactive test planning and testing of new features with strict adherence to design specification and user need.

Enhanced test effectiveness with inclusion of innovative debugging techniques that optimized root cause analysis and defect tracking. EDUCATION

M.S IN COMPUTER AND INFORMATION SCIENCE 08/2023 - PRESENT SOUTHERN ARKANSAS UNIVERSITY BACHELORS IN ELECTRICAL AND ELECTRONICS ENGINEERING 08/2014 – 06/2018 7.5 GPA TECHNICAL SKILLS

Programming Languages: Java, Python.

Test Automation: Selenium,Cucumber, TestNG, JUnit, Gherkin, Groovy,TDD, BDD, KDD, DDD,JIRA Version Control: Git, GitHub

CI/CD Tools: Jenkins, Maven, Gradle, Eclipse, IntelliJ Web Technologies: HTML, CSS, JavaScript (basic)

API Testing: Postman, Rest Assured

Databases: MySQL, SQL, DynamoDB

Cloud & DevOps: AWS (S3, Lambda, EC2, EMR, DynamoDB), WinSCP Operating Systems: Windows, Linux, Mac OS

Other Skills: ServiceNow scripting, Problem-solving, Data Structures and Algorithms (DSA),Prompt Engineer. Soft Skills: Collaborative Innovator, Effective Communicator, Adaptable Leader, Versatile Problem Solver AWARDS & RECOGNITIONS

Achieved Best Performer recognition for two consecutive quarters, also Honored with the “Spot-Light Award" for outstanding performance and contributions. Contributed to the team winning the Best Team of the Year award across the organization.

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